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The Inbound Operations Supervisor is a people leader that drives the successful execution of all receiving freight and stocking activities. Reporting to the Inbound Operations Manager, this role responsible for designing efficient and consistent methods of ensuring loads are scheduled and received on time, applicable paperwork is reconciled, OS&Ds are filed and sellable quality parts are stocked; they also ensure inbound teams are properly sorting, stocking, and reconciling products. The Inbound Operations Supervisor ultimately holds their team to a high standard of operational execution, while also reinforcing a culture of engagement, empowerment and problem-solving amongst all teammates.
Job Responsibility:
Responsible for supervising and implementing functions of efficient inbound operations by instructing employees how to perform work, monitoring progress, and troubleshooting as needed
Responsible for designing and maintaining organization of inbound freight (scheduling and unloading), receiving dock, stocking activities, housekeeping, and maintenance areas and protocols
Responsible for consistent and innovative solutions to drive adherence to all security and safety rules and regulations, ensuring a safe environment for employees, including but not limited to receiving, stocking and customer return procedures
Proactively maintains awareness of budget planning and enforces cost-saving initiatives and process improvements
Supervises and provides leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions
Works with other DC management to investigate and resolve receiving errors
addresses receiving errors with team to mitigate future issues
Schedules team hours to ensure peak period coverage and efficiency
Protects company assets ensuring all equipment is used and maintained properly, buildings are opened, checked and secured daily, monitoring employees so no merchandise leaves without proper receipts
Identifies opportunities for cost reduction and implements process improvements to enhance operational efficiency
Fosters a culture of engagement and empowerment, mentors team members, and facilitates problem-solving and decision-making to drive operational success
Responsible for efficient and accurate methods of processing all new freight, as well as supervision of the team performing put away procedures for incoming freight and customer returns
Oversees the reconciliation of received loads each day to ensure proper receiving of product.
Requirements:
High School Diploma, general education degree (GED) or equivalent combination of experience and education
1+ years’ experience within a distribution center or similar environment
Ability to comply with all safety requirements pertaining to job functions and general distribution center safety requirements
Strong interpersonal skills
Ability to develop and maintain cooperative working relationships with others
Strong organizational skills detail oriented
Ability to use good judgment in order to carry out detailed instructions
Basic computer skills required
Must be capable of lifting/moving heavy items up to 60 lbs
Must be forklift and pallet jack certified.
Nice to have:
2+ years’ experience within a distribution center or similar environment
1+ year’s proven experience in a managerial role and/or leading teams
Experience with Lean Six Sigma methodologies and tools
Diverse experience (especially within automotive or retail distribution centers)
Proven experience performing various quality functions (inspection, control, assurance, audits)
Proficiency in using relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.)
Customer-centric spirit and task-execution
Enthusiasm for data, analysis, and providing simple insights
Passion for solving complex challenges
Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly
Test-and-learn mentality and agile way of working to improve team products.
What we offer:
Health Insurance: Comprehensive medical, dental, and vision plans
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
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