Distribution Center Help Desk

• Operating computer programs, RF scanners, and printers to label product
• Assisting branches with product related questions or issues by phone, email or online support
• Performing quality checks verifying product descriptions and quantities match
• Locating orders in the warehouse
• Learning and understanding various department functions
• Multi-tasking in a faced-paced environment while learning and interacting with multiple departments in accordance with Fastenal procedures
• Retrieving product for walk in customers at our distribution center
• Maintaining the cleanliness and organization of work area
• Complying with health, safety and sustainability rules and expectations
• Participating in activities and programs that help the company achieve health, safety and sustainability objectives
• Learning and assisting other departments within the distribution center
• Learning, passing, and practicing various environmental health and safety trainings

• Prior administrative/customer service experience OR industry experience and product knowledge
• Proficient written and oral communication skills
• Navigating between multiple computer programs including Microsoft Office Suite while demonstrating computer literacy
• Proficient using Microsoft Office Suite
• Highly motivated, self directed and customer service oriented
• Demonstrate strong math aptitude, attention to detail and sense of urgency
• Exhibit strong problem solving, deductive reasoning and decision making skills
• Learn and perform multiple tasks in a fast paced environment
• Work independently as well as in a team environment
• Willingness to work a flexible schedule/extra time as needed
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Lift, slide and lower packages that typically weigh 25-50lbs and may weigh up to 100lbs
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

RRSP with an employer contribution