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Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Working as Part-time Distribution Center Help Desk, you will manage the Distribution Center Help Desk department. Responding to help desk calls related to orders and/or products is the primary responsibility of this team. You will provide supervision and leadership to a team of employees. You will be responsible for the overall function of the department including short term and long term goals that pertain to quality, productivity and time management. Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations.
Job Responsibility:
Providing leadership, development and supervision of team members
Coordinating employees, including scheduling, hiring and exiting
Ensuring short term and long term goals are met
Training and developing employees
Communicating with employees and branches
Assisting branches with product related questions or issues by phone, email or online support
Retrieving product for walk in customers at our distribution center
Analyzing staffing needs, reports and projections to optimize output and meet department goals
Utilizing data to implement changes and identify areas for improvement
Maintaining the cleanliness/organization of work area
Complying with health, safety and sustainability rules and expectations
Participating in activities and programs that help the company achieve health, safety and sustainability objectives
Learning, passing, and practicing various environmental health and safety trainings
Requirements:
Possess at least 1 year of prior leadership or management work experience
Knowledge of computer operations, including warehouse management systems and Microsoft Office Applications
Proficient written and oral communication skills
Exhibit strong problem solving, deductive reasoning and decision making skills
Lead and motivate a team of employees
Work independently as well as in a team environment
Learn and perform multiple tasks in a fast paced environment
Demonstrate strong organization, planning and prioritizing abilities
Highly motivated, self directed and customer service oriented
Demonstrate strong math aptitude, attention to detail and sense of urgency
Willingness to work a flexible schedule/extra time as needed
Willingness to travel as needed
Demonstrate our core values of ambition, innovation, integrity and teamwork
Lift, slide and lower packages that typically weigh 25lbs-50lbs and may weigh up to 100lbs
Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
Nice to have:
Prior warehouse work experience
Prior administrative or related customer service experience
Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed