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Appian is seeking a Distribution Account Manager to support our U.S. Public Sector business. This strategic, partner-facing role will be responsible for driving alignment, engagement, and growth across Appian's relationship with a named distribution account and its downstream public sector reseller ecosystem.
Job Responsibility
Help develop, refine, and execute the overall engagement strategy for the assigned distribution partner across U.S. Public Sector routes to market
Coordinate internal stakeholders across sales, marketing, renewals, and leadership to ensure aligned priorities, clear ownership, and consistent execution
Support executive-level engagement with the assigned distribution partner, including preparation for business reviews, escalations, and strategic planning discussions
Act as a central point of coordination for distributor-related growth motions, helping translate strategy into actionable plans
Advise and influence sourced pipeline creation through the distribution partner and downstream reseller partner ecosystem
Partner with internal sales leadership and distribution partner stakeholders to identify growth opportunities, remove friction, and improve execution against pipeline goals
Review pipeline trends, inspect opportunity progression, and provide reporting and recommendations to internal leaders
Participate in forecasting discussions related to distributor-influenced business and public sector growth motions
Collaborate with internal marketing and assigned distribution partner teams to support campaign planning, MDF utilization, and program execution
Ensure campaigns align to growth priorities, target audiences, and partner activation objectives
Track execution progress and follow through on agreed joint initiatives
Support review and coordination of deal registration processes to improve quality, velocity, and internal visibility
Identify process breakdowns and recommend improvements that improve partner experience and internal responsiveness
Support distributor-led downstream reseller enablement activities as a backstop, internal resource, and escalation point
Maintain an ongoing view of overall relationship health, including operating rhythm, follow-through, issue resolution, and executive alignment
Drive cadence and readiness for executive business reviews, including action tracking and cross-functional accountability
Escalate issues appropriately and help resolve complex challenges involving sales, partner engagement, or execution gaps
Build trusted relationships with senior leaders at Appian and the assigned distributor
Requirements
10+ years of demonstrated experience in the technology sector, with meaningful engagement in public sector markets
5+ years of experience working for a technology distributor or OEM/channel organization with a distributor as an assigned account
Demonstrated fluency in public sector procurement environments and routes to market
Proven ability to operate effectively without direct authority and drive outcomes through influence
Executive presence and credibility with senior sales leaders, partner leaders, and distributor stakeholders
Strong program management, coordination, and follow-through capabilities
Experience working across complex licensing and commercial models, including cloud, SaaS, and perpetual software motions
Strong communication, relationship management, and organizational skills
Ability to succeed in ambiguous, evolving, startup-like operating environments
Nice to have
Experience with MDF planning, joint campaign execution, or partner marketing programs
Experience supporting renewals, subscription lifecycle motions, or recurring revenue models
Familiarity with deal registration workflows, partner enablement practices, and distributor operating models in public sector technology
What we offer
Health coverage
Employee Assistance Program (EAP) with free mental health support