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You will work cross-functionally to guide complex products from conception to launch by connecting the product vision and specific solutions needed to solve business and customer problems. And do this by breaking down complex problems into steps that drive product development while modernizing our experience and platforms & leapfrogging the competition. You will work and partner with engineering, operations, sales, design and other product teams to reimagine and build GEICO’s Digital Experience to serve the customer service needs in the entire policy lifecycle. You will be a single-threaded owner to drive end-to-end experience across mobile app/web/desktop platforms, across all business lines that are platform agnostic. You'll be key to driving GEICO's digital transformation by being part of a growing Product Organization working in cross-functional teams to implement cutting edge technologies, foster a culture of innovation, and ensure seamless integration of digital solutions across the organization. This role would be great for someone who is a builder, thrives in an ambiguous startup environment.
Job Responsibility:
Building complex conversational AI and Chatbot experiences and features at large scale
Defining and executing a multi-year unified vision in close partnership with our business and engineering teams
Leading cross-functional teams that drive results during product discovery and product delivery
Synthesizing business, market, and platform data to identify opportunities, size them, and turn insights into product vision, strategy and requirements
Owning and prioritizing short term and long-term product roadmap to deliver on business outcomes
Partner with UX team to drive a stellar experience for our customers
Work with stakeholders to create, prioritize and execute the product roadmap related to entire lifecycle of policy experience
Leveraging modern architecture & great design to identify problem-solution fit
Evaluating trade-offs and negotiating requirements
Creating and using compelling, informative artifacts to influence stakeholders
Understanding of current and future state architecture
Identifying and measuring KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates
Mentor other Product Managers and help in building a high performing product organization
Requirements:
Bachelor’s Degree
At least 10 years of experience in Product Management building complex software and technology products with proven record of accomplishment at large scale
Experience in building consumer facing online and mobile app products with strong customer focus and ownership mindset
Builder in mindset with proven experience in managing all aspects of building products throughout its lifecycle from concept to delivery to scaling
Experience using quantitative and qualitative data to inform design decisions and drive change
Nice to have:
MBA or equivalent experience
Bachelor's degree in a technical field such as software engineering or computer science
Experience in ecommerce, financial services and marketplace digital first companies
Self-starter and have a proven ability to operate in an ambiguous startup like environment
What we offer:
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year