Dispute Resolution Lead Job at Robert Half (Memphis)

Dispute Resolution Partner

Join a progressive and ambitious law firm in Manchester as a Dispute Resolution ...

Location

United Kingdom , Manchester

Salary:

150000.00 - 180000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

Commercial litigation experience
ability to handle shareholder disputes, contract claims, and professional negligence matters
commercial and entrepreneurial mindset
vision and ambition to drive success.

Job Responsibility

Lead the dispute resolution department
work on high-profile and complex cases
handle shareholder disputes, contract claims, and professional negligence matters
provide strategic legal solutions
grow the practice.

What we offer

Flexible working arrangements
clear career progression
competitive remuneration package
support from a highly regarded brand
access to top-tier resources and a talented legal team.

Fulltime

Associate Director - Tax Dispute Resolution

Dealing with an HMRC tax dispute can make you feel like David facing off Goliath...

Location

United Kingdom , Manchester; Milton Keynes; Reading; London; Bristol; Birmingham

Salary:

Not provided

Grant Thornton UK LLP

Expiration Date

Until further notice

Requirements

Relevant tax experience and / or progress with UK tax qualifications (CTA / ATT)
Experience managing a varied client portfolio
demonstrable experience working in a corporate / international tax team (in practice or in industry)
strong knowledge of the UK corporate tax legislation

Job Responsibility

Lead on both large and small projects with colleagues across the wider team
Build and manage your own portfolio – likely focusing on large Corporate clients
Support Partners and Directors to manage tax disputes, completing the analysis and computations to quantify the client’s taxable position
Compose, review and deliver formal correspondence to progress HMRC enquiries and disclosures, with a view to minimise any potential penalties
Produce well supported pieces of technical research by using the relevant legislation, guidance issued by tax authorities and the firm’s technical resources
Interact with HMRC to bring disputes to a resolution for our clients
Attend meetings
and proactively follow up on the agreed actions with the support of Managers / Partners
Expand your internal network at Grant Thornton and support other teams who have existing clients with an HMRC dispute
Act with integrity and in line with our organisational values

What we offer

Flexible working
reduced hours and job shares
work life balance
inclusive culture
freedom to bring your whole self to work
pursue your passions inside and outside of work
secondments
fundraising for local charities
investing in entrepreneurs in the developing world

Parttime

Disputes/Chargeback Resolution Specialist

We’re Capital on Tap 👋 💳 Capital on Tap was founded with the mission to help s...

Location

United Kingdom , Cardiff

Salary:

Not provided

Capital on Tap

Expiration Date

Until further notice

Requirements

A Disputes Subject Matter Expert with demonstrable experience working in a regulated, financial services environment
A strong analytical mindset and ability to identify key trends and improvement opportunities
An exceptionally organised individual capable of establishing clear priorities and developing detailed activity schedules within a fast-paced and dynamic environment
A highly effective communicator possessing excellent relationship management skills, fostering effective interaction and collaboration with key stakeholders
A deep understanding of dispute management tools

Job Responsibility

Lead the end-to-end resolution of complex disputes, including representments, pre-arbitrations, and arbitration submissions, while ensuring full compliance with regulatory requirements and card-scheme rules
Serve as the primary subject matter expert and escalation point for high-risk, sensitive, or unresolved cases requiring advanced judgment and expertise
Conduct deep investigative analysis of transactions, fraud patterns, merchant behaviors, and systemic dispute drivers to strengthen fraud prevention and operational controls
Partner cross-functionally with Product, Engineering, Risk, and Customer Support teams to enhance workflows, improve dispute accuracy, and elevate the customer journey
Support leadership by contributing to process documentation, operational playbooks, and performance metrics that drive quality, consistency, and efficiency, and may also involve providing mentorship and training to junior dispute officers
Develop or support training materials for front-line customer service teams to ensure proper dispute intake and clear, accurate guidance for cardholders
Handle escalated verbal and written cardholder complaints, offering clear, transparent, and compliant explanations of the dispute process, regulatory requirements, and outcomes

What we offer

Private Healthcare including dental and opticians services through Vitality
Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan

Associate Quantity Surveyor

A highly respected Chartered Quantity Surveying practice, specialising in commer...

Location

United Kingdom , Leeds

Salary:

60000.00 - 70000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Degree qualified in Quantity Surveying or a related discipline
Minimum 5 years' post-qualification experience
MRICS or ARICS is essential
Experience with either PQS or contractor organisations
Strong commercial acumen and interest in dispute resolution
Full UK driving licence and own transport

Job Responsibility

Lead commercial and contractual advisory services on UK and international projects
Prepare and assess claims, variations, and dispute documentation
Support or lead on adjudication, arbitration, and litigation matters
Work alongside senior experts on complex dispute cases
Help develop junior team members and contribute to business growth

What we offer

Bonus
25 Days holiday + Bank holidays
APC Programme
Health insurance
Generous Pension Plan
Life assurance
Mobile and Laptop
Car allowance
Regular socials
Cycle to work scheme

Fulltime

Partner

A highly regarded law firm with offices across the South East is seeking an expe...

Location

United Kingdom , Southampton

Salary:

90000.00 - 120000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Qualified solicitor or legal executive with extensive experience in private family law
Strong expertise in handling high-net-worth cases, often with international and complex financial elements
Experience supervising, mentoring or managing fee-earners and legal support staff
Accreditations with the Law Society and/or Resolution are desirable
Skilled in non-court dispute resolution, including collaborative law or mediation
Proven ability in business development and growing a team or department
Clear readiness for partnership, or already operating at that level within a reputable family practice

Job Responsibility

Managing a complex caseload of high-value family law matters
Acting as both team lead and senior fee earner, ensuring high standards of client service
Mentoring and supervising junior lawyers and support staff
Supporting the growth and development of the Southampton team
Collaborating with Family Law colleagues across Guildford, London, and other regional offices
Promoting the firm’s strong reputation in non-court dispute resolution, including mediation and collaborative law
Playing a key role in business development and maintaining client relationships
Contributing to the success of the firm’s 'one couple, one lawyer' initiative

What we offer

Equity Partnership & full benefits package
£90,000 – £120,000+ depending on experience
28 days’ annual leave plus bank holidays
Private medical, income protection & life cover
Hybrid working opportunities
Strategic leadership role in a Legal 500-recognised team
Clear progression pathway and career autonomy

Fulltime

Real Estate Legal Counsel

We're looking for a proactive and ambitious Real Estate Legal Counsel to play a ...

Location

Germany , Frankfurt

Salary:

Not provided

Mileway

Expiration Date

Until further notice

Requirements

Minimum of 5 years as a fully qualified lawyer in Germany with a proven practice focus on litigation and dispute resolution in commercial real estate
Extensive experience handling disputes relating to lease enforcement, property defects, service charge claims, title or boundary disputes, and contractual breaches in a real estate context
Demonstrated ability to independently manage complex cases before German courts, including strategy development, procedural management, and stakeholder communication
Strong ability to analyse litigation risk, provide strategic guidance, and shape dispute-avoidance measures for the business
Solid understanding of debt recovery, enforcement proceedings, insolvency-related interfaces, and the practical aspects of executing judgments
Excellent communication skills in German (native-level fluency preferred) and strong English proficiency
Proven capability to build and manage effective working relationships with external counsel, internal teams, courts, and public authorities
Ability to train and support internal teams on dispute-related processes, litigation strategy, and real estate–specific legal risks

Job Responsibility

Lead and manage pre-litigation and litigation proceedings involving commercial real estate assets across Germany
Develop litigation strategies, assess claims and defences, and prepare comprehensive risk evaluations for internal stakeholders
Coordinate and supervise external litigation counsel in all stages of disputes, including drafting instructions, reviewing submissions, and monitoring procedural progress
Oversee evidence collection, document management, and preparation of court-ready materials, including affidavits, expert reports, and contractual analyses
Manage enforcement and debt recovery actions, including coordination with enforcement authorities, bailiffs, and notaries
Conduct legal due diligence on acquisitions and disposals with a focus on litigation exposure, legacy disputes, and contingent liabilities
Liaise with public authorities, courts, and counterparties on all matters related to contentious proceedings
Maintain litigation trackers, reporting structures, and internal governance documentation to ensure transparency and compliance

What we offer

State-of-the-art technology package
In-house learning & development program
Flexible approach to work (office three days a week)

Fulltime

Senior Legal Counsel

We are seeking for a Senior Legal Counsel (6-8 years PQE) to join our award-winn...

Location

Australia , Sydney

Salary:

Not provided

Ticketek Entertainment Group

Expiration Date

Until further notice

Requirements

Admitted as a legal practitioner in NSW (or other Australian State)
6-8 years’ PQE within a corporate/commercial department of a large/ boutique law firm and/or similar in-house experience, preferably within a live entertainment business
Subject matter expert in Privacy, data sharing and consumer law
Experienced in managing and resolving commercial and regulatory disputes across Australia (eg Fair Trading and Consumer Affairs bodies, and in tribunals such as NCAT and VCAT)
Excellent commercial acumen and communication skills
Highly efficient, organised and comfortable prioritising workload and operating in a fast-paced corporate environment
Naturally curious with a strong desire to learn and develop
Continuous improvement mindset always looking for innovative ways to work and resolve problems
Confidence liaising directly with a wide range of stakeholders

Job Responsibility

Commercial Contracting & Business Partnering: Draft and negotiate a broad range of commercial agreements (including artists, venues, sponsors, and suppliers) while providing strategic legal input on new product launches and global business initiatives
Dispute Resolution & Litigation Management: Lead the resolution of commercial and consumer disputes, managing ad hoc litigation matters in collaboration with internal customer solutions teams and external legal counsel
Regulatory Affairs & Risk Management: Manage relationships with key regulators and law enforcement (e.g., ASIC, ACCC) and proactively identify legal risks to ensure business-wide adherence to group policies and evolving legislative requirements
Compliance, Training & Culture: Cultivate a culture of compliance and continuous learning by developing legal training programs, instituting preventative risk measures, and mentoring junior team members
Intellectual Property & Brand Protection: Oversee the protection and enforcement of the group’s extensive IP portfolio to safeguard global brand assets and proprietary technology

What we offer

Complimentary event tickets
Birthday and volunteering leave
Wellbeing discounts & flu vaccinations
Paid parental leave & free employee support (EAP)
Global rewards and recognition
Learning, development & career pathways
A diverse, inclusive, and passionate team

Fulltime

Complaints Dispute Resolution Lead

A leading Housing Association is looking for a Complaints Dispute Resolution Lea...

Location

United Kingdom , West London

Salary:

26.94 - 35.39 GBP / Hour

TRI Consulting Ltd

Expiration Date

Until further notice

Requirements

Extensive experience in handling complex complaints and leading on resolution of high profile and business significant escalated complaints
Great attention to detail and a result driven approach
Strong analytical skills to identify trends, assisting with the production of root cause analysis around escalated complaints
Exceptional communication and interpersonal skills to build rapport with customers, regulators and internal stakeholders
Proven ability to collaborate effectively and be influential with cross-functional teams to ensure the very best outcomes for our customers
Familiarity with relevant regulatory requirements and the ability to maintain compliance with industry standards
Experience of administering a complaints or similarly complex process and co-ordination of complaint handling or a comparable process at Board/Director Level
A proven track record of delivering exceptional Customer Service
Excellent verbal and written communication skills as well as interpersonal skills
Knowledge and experience of communication to the Housing Ombudsman or other Ombudsman service

Job Responsibility

Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any escalated complaints at the second stage
Provide support to Heads of Service, Service Directors and managers at the review stage of the process, including drafting complex response letters
Lead on reviewing complaints and compensation and advising on the correct level of rigor at stage 2
Assist in the production of regular Complaint Reporting for stage 2 and ombudsman cases, providing information for the service and to the business, ensuring information captured is relevant, accurate and timely and can be used to drive change and transformation in the organisation
Take responsibility for managing all contact and communication with the Housing Ombudsman and customers including implementation of any improvements to ensure compliance with the Housing Ombudsman Complaint Handling Code
Identify potential reputational risk and work with operational teams and the complaint manager to take mitigating action and ensure learning lessons are logged, tracked and monitored and prioritised by the business
Be the subject matter expert for best practice and due diligence and to ensure effective management of escalated complaints and compliance with the Housing Ombudsman Complaint Handling Code
Ensure that you follow and keep up to date with all relevant statutory policies and related procedures including health and safety and financial regulations

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Dispute Resolution Lead

Job Responsibility

Requirements

What we offer

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