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Join Boots at our newly refurbished Kingston Retail Park store in Hull as a Dispensing Store Manager, where you’ll lead a thriving retail environment on the edge of a busy and growing community. This is an exciting opportunity to take ownership of a medium-sized store with strong retail performance and real potential to expand its pharmacy offering. With free on-site parking, a modern and welcoming store layout, and a location benefiting from nearby new developments driving footfall, you’ll be perfectly placed to grow the pharmacy side of the business beyond its current NHS service focus. Leading a team of 14, including 3 direct reports—two experienced Assistant Managers and an on-site Pharmacist—you’ll play a key role in driving both commercial success and patient care, maintaining strong sales momentum while building the pharmacy business for the future, supported by your Area Manager and Boots’ trusted brand. The store is open Monday to Sunday until 8pm, so flexibility to work five days across the week, including some weekends and evening shifts, will be essential.
Job Responsibility
Lead and inspire your team to deliver exceptional service
Drive sales and performance, maintaining strong retail results while growing the pharmacy business and increasing items
Take ownership for developing the pharmacy offer beyond NHS services, identifying opportunities to expand and improve
Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice
Work in and run a well-organised and compliant dispensary, where attention to detail really matters
Champion the Boots brand, ensuring your newly refurbished store stands out
Lead, coach and develop your team of 14, including 3 direct reports, helping them grow in confidence, skills and experience
Use data and insight to spot opportunities for improvement and drive performance every day
Create a store environment your team can be proud of and that keeps customers coming back
Requirements
Retail management experience leading larger or multi-skilled teams
NVQ Level 2 in Pharmacy Services (or other UK equivalent)
Experience working in a UK dispensary
Great customer service skills and a passion for customer care
Ability to lead performance and implement strategy in-store
A calm, flexible approach with the confidence to adapt at pace
A collaborative style. Able to build both a strong team culture and profitable external relationships
Passion for learning and a drive to support others to grow
Nice to have
Confidence using new technology and digital tools
Experience coaching future leaders and developing talent
What we offer
Boots Retirement Savings Plan
Generous employee discount across Boots and partner brands
Discretionary annual bonus
38 days annual leave
Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
Flexible benefits scheme
holiday buying, gym discounts, life assurance and more
24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme