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Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly.
Job Responsibility:
Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services
Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity
Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history
Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers
Requirements:
Previous paid dispatcher or scheduler experience
Sales background
Exceptional communication and interpersonal skills
Strong organizational and time-management abilities to handle schedules
Customer service orientation with the ability to resolve inquiries and problems promptly
What we offer:
Competitive salary
Employee discounts
Paid time off
Training & development
Base pay plus commission paid out weekly
Monthly performance bonus
Paid ongoing training, Aussie Pet Mobile training, and mentorship opportunities
Fuel Cost Covered
Supplies/Tools Provided
Great Benefits Package
Appointment Schedule Managed by Office
Competitive Compensation - Commission & Tips
We provide a Mercedes-Benz Van fully equipped with air conditioning, hydrobath and a grooming salon