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Dispatcher

cencora.com Logo

Cencora

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Location:
Japan , Tokyo

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This position is to ensure everything runs smoothly by coordinating with customers and relevant teams by providing precise logistics (planning and coordinating with drivers about shipment) for drivers to follow along on their routes and coordinating pick-up and delivery times. He or she will work as a point of contact for drivers and have all the information needed to make pick-ups and deliveries.

Job Responsibility:

  • Allocate and dispatch drivers/vendors to complete pickups, deliveries, tendering, and recovering shipments in an efficient and systematic manner
  • Provide drivers/vendors with detailed information for shipment pickups and deliveries
  • Monitor the route and status of drivers to coordinate and prioritize their schedule
  • Being in touch with the customers about delivery details such as pickup or delivery times, and handling special requests if required
  • Keeping track of dispatched orders, delivery routes of drivers, route adjustments, and pickup/delivery timelines
  • Ensure that drivers comply with transportation regulations and laws
  • Keep record of drivers’ logs such as dispatched orders and arrival times
  • Constantly monitor dispatch emails and ensure that all the emails are properly responded in a timely manner
  • Ensure to update the transport system with accurate information in a timely manner
  • Conduct any other duties as directed by Dispatch Supervisor or Operations manager and/or other managers

Requirements:

  • Minimum high school graduate
  • Experience in the logistics field (preferred)
  • Strong interpersonal and communication skills
  • Sound level of numeracy and demonstrated attention to detail
  • Strong time management and organizational skills
  • Sound written and verbal communication skills
  • Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands
  • A calm and customer-focused approach
  • Ability to use initiative
  • English skills (reading, writing and speaking)

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
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