Dispatcher Job at Robert Half (Baltimore)

New

Dispatcher

We are looking for a Dispatcher to support community service operations for a go...

Location

United States , Adelanto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in dispatching, customer service, call center support, or a related administrative role
Ability to communicate clearly and effectively in both verbal and written English
Experience entering and maintaining accurate records within computer systems and databases
Working knowledge of Microsoft Office and other standard office software applications
Capacity to manage multiple priorities efficiently in a busy work environment
Strong attention to detail with the ability to collect, assess, and document information accurately
Detail-oriented composure and sound interpersonal skills when handling challenging situations
Bilingual Spanish communication skills are a plus

Job Responsibility

Respond to incoming calls and inquiries related to public concerns such as code issues, animal-related matters, parking complaints, graffiti, illegal dumping, abandoned vehicles, and nuisance properties
Record incident details thoroughly and open service requests in the appropriate databases and software platforms
Assign and relay reported issues to code enforcement staff, animal control personnel, and other field teams as needed
Maintain organized files and support documentation retention in accordance with established recordkeeping practices
Use computers, office equipment, and standard business software to manage daily administrative and dispatch activities
Deliver courteous and solutions-focused service while speaking with individuals who may be upset, emotional, or confrontational
Support general office and coordination tasks and carry out additional related duties as assigned

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

New

Dispatcher

We are looking for a detail-oriented Dispatcher to support service coordination ...

Location

United States , Tukwila

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in dispatching, scheduling, or service coordination within a fast-paced support environment
Strong customer service skills with the ability to communicate clearly and professionally by phone and through scheduling updates
Ability to manage frequent interruptions, shifting priorities, and last-minute changes while maintaining accuracy
Comfortable handling a high daily call volume and documenting customer information thoroughly
Strong attention to detail when reviewing reports, tracking job progress, and maintaining calendar accuracy
Proficiency with computer-based dispatching, scheduling, or service management systems
Ability to coordinate logistics for multiple technicians and ensure service commitments are met on time

Job Responsibility

Coordinate technician assignments for installation, fire alarm and detection, sprinkler, inspection, monitoring, and service-related work
Manage daily scheduling activities by arranging appointments, confirming availability, and maintaining calendars for a team of 10 to 12 technicians
Handle a high volume of customer and internal calls, collecting accurate service details and adjusting appointments as priorities shift
Respond to urgent scheduling conflicts such as emergencies, delays, and call-outs by redistributing work and updating customers promptly
Track recurring service visits, including weekly, monthly, and biannual appointments, to support timely job completion
Review completion records each day to verify work was properly documented and follow up on missing or inaccurate information
Maintain customer account information by creating, updating, and organizing service records with attention to detail
Support compliance and reporting activities by checking that assigned teams complete required work within expected timeframes
Use scheduling and service management tools such as Tigris, Service Trade, and Great Plains to maintain accurate operational records

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

New

Dispatcher

Our client in the transportation industry is seeking a highly organized Dispatch...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience as a dispatcher, customer service representative, or similar role
Strong communication and multitasking skills
Proficiency in dispatch software, GPS systems, and Microsoft Office tools
Ability to work under pressure and make quick, sound decisions
Excellent time-management and organizational abilities
Knowledge of transportation, logistics, or emergency services
Experience working with CRM and/or SAP preferred

Job Responsibility

Receive and respond to calls, emails, or messages from customers, drivers, or field staff
Schedule and dispatch drivers, service technicians, or delivery personnel according to priorities and availability
Monitor the location and status of vehicles or staff using dispatching software or GPS tracking systems
Communicate with drivers or field personnel to provide updates, instructions, and support
Maintain accurate records of calls, routes, deliveries, and service activities
Handle emergency and non-emergency situations calmly and efficiently
Coordinate with other departments (maintenance, customer service, management) to ensure smooth workflow
Prepare daily or weekly reports on operations, productivity, and incidents
Ensure compliance with company policies, safety regulations, and service standards

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Dispatcher

We are looking for a detail-oriented Dispatcher to support service coordination ...

Location

United States , Tukwila

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in dispatching, scheduling, or service coordination within a fast-paced support environment
Strong customer service skills with the ability to communicate clearly and professionally by phone and through scheduling updates
Ability to manage frequent interruptions, shifting priorities, and last-minute changes while maintaining accuracy
Comfortable handling a high daily call volume and documenting customer information thoroughly
Strong attention to detail when reviewing reports, tracking job progress, and maintaining calendar accuracy
Proficiency with computer-based dispatching, scheduling, or service management systems
Ability to coordinate logistics for multiple technicians and ensure service commitments are met on time

Job Responsibility

Coordinate technician assignments for installation, fire alarm and detection, sprinkler, inspection, monitoring, and service-related work
Manage daily scheduling activities by arranging appointments, confirming availability, and maintaining calendars for a team of 10 to 12 technicians
Handle a high volume of customer and internal calls, collecting accurate service details and adjusting appointments as priorities shift
Respond to urgent scheduling conflicts such as emergencies, delays, and call-outs by redistributing work and updating customers promptly
Track recurring service visits, including weekly, monthly, and biannual appointments, to support timely job completion
Review completion records each day to verify work was properly documented and follow up on missing or inaccurate information
Maintain customer account information by creating, updating, and organizing service records with attention to detail
Support compliance and reporting activities by checking that assigned teams complete required work within expected timeframes
Use scheduling and service management tools such as Tigris, Service Trade, and Great Plains to maintain accurate operational records

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

New

Dispatcher

Location

United States , Toledo

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in dispatching, service coordination, logistics support, or a similar fast-paced administrative role is preferred
Strong customer service skills with the patience and professionalism to interact effectively with technicians, managers, and clients
Ability to stay organized, dependable, and detail-focused while managing multiple priorities at once
Comfortable using Microsoft Word, Excel, Outlook Calendar, and cloud-based business systems.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Dispatcher

We are looking for a Dispatcher to coordinate daily delivery activity for custom...

Location

United States , Westfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience coordinating delivery schedules, dispatch activity, or transportation planning in a fast-paced environment
Ability to manage multiple priorities while keeping daily schedules accurate and organized
Strong communication skills for working with drivers, customers, and cross-functional operations teams
Familiarity with routing considerations for construction, residential, or commercial delivery environments
Solid problem-solving skills with the ability to adapt quickly when schedules or delivery needs change
Attention to detail when maintaining logs, delivery records, and scheduling updates
Proficiency with dispatching processes and general administrative or operational tracking tools

Job Responsibility

Organize and assign daily deliveries to drivers based on route demands, timing, and order priority
Build practical delivery plans by considering destination, product readiness, and driver availability
Share schedule details, changes, and important updates with drivers, customers, and partner teams in a timely manner
Work closely with yard, warehouse, and production personnel to confirm materials are prepared before dispatch
Track deliveries throughout the day and respond quickly to delays, conflicts, or other transportation issues
Maintain clear and accurate documentation for delivery activity, driver information, and schedule adjustments
Provide customers with estimated arrival times, delivery confirmations, and ongoing status communication
Answer incoming requests related to scheduling, order revisions, and time-sensitive delivery needs

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Dispatcher

ROBERT HALF is hiring on a CONTRACT-TO-HIRE basis for MULTIPLE Dispatchers to jo...

Location

United States , Knoxville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatching, alarm monitoring, call center operations, customer support, or emergency response is preferred
Strong verbal communication skills with the ability to remain calm and effective during urgent situations
Comfort using multiple computer applications, monitoring screens, and data entry systems throughout the shift
High level of accuracy in documentation and information entry
Ability to work a flexible schedule that may include evenings, overnight shifts, weekends, and holidays
High school diploma or equivalent is preferred
Dependable work habits, sound judgment, and the ability to manage several priorities at the same time

Job Responsibility

Review incoming alarm, trouble, and supervisory notifications and determine the appropriate next steps based on established response procedures
Handle signals tied to burglary, fire, medical, and other emergency events from commercial properties in a timely and organized manner
Place outbound calls to verify incidents, alert emergency services when needed, and contact designated account representatives
Maintain clear, attentive communication with customers and responders during high-pressure situations
Record event details, actions taken, and response outcomes accurately within the monitoring platform
Enter, update, and verify account and incident information with strong attention to detail across computer-based systems
Prioritize multiple active events at once while meeting response expectations in a fast-paced operations setting

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Dispatcher

Robert Half is hiring for Multiple CONTRACT-TO-HIRE Dispatchers to join a high-a...

Location

United States , Knoxville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatch, alarm monitoring, call center operations, customer support, or emergency response is preferred
Ability to remain calm, focused, and detail-oriented when handling urgent or stressful situations
Strong verbal communication skills with the ability to speak clearly to customers and first responders
Comfortable working across multiple computer programs and screen-based systems throughout the shift
High level of accuracy in data entry, recordkeeping, and event documentation
Availability to work flexible hours, including evenings, overnight shifts, weekends, and holidays as needed
High school diploma or equivalent is preferred
Must be able to complete required pre-employment screening, which may include drug testing, background checks, and fingerprinting

Job Responsibility

Review incoming alarm activity and assess signals tied to burglary, fire, medical, trouble, and supervisory events for commercial accounts
Contact customers, designated account contacts, and emergency agencies to confirm incidents and coordinate the appropriate response
Enter event details, call outcomes, and dispatch actions into monitoring software with a high degree of precision
Follow established response procedures to ensure notifications and dispatch decisions are handled promptly and correctly
Manage several active screens and systems at once while maintaining accuracy in a fast-paced operations setting
Communicate in a calm, clear manner during high-pressure interactions involving urgent or sensitive situations
Update account information and related records in the system to support accurate handling of alarm events

What we offer

Medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

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