Dispatcher Job at Robert Half (Frederick)

Dispatcher

In this long-term contract position, you will play a key role in coordinating lo...

Location

United States , St. Cloud

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2-5 years of dispatch experience in flatbed, open-deck, or heavy-haul trucking
Strong organizational skills with the ability to handle multiple priorities in a fast-paced environment
Excellent communication and customer service skills to effectively interact with drivers and clients
Proficiency in computer-aided dispatch systems and logistics coordination tools
Problem-solving mindset with the ability to adapt to changing situations and resolve issues quickly
Self-motivated and capable of working independently while maintaining a team-oriented approach
Familiarity with freight patterns, market conditions, and operational costs in the trucking industry
High attention to detail to ensure accuracy in documentation and routing

Job Responsibility

Assign loads to drivers by evaluating factors such as hours of service, equipment availability, location, and skill level
Monitor and manage shipments from pickup to delivery, ensuring schedules are met
Maintain consistent communication with drivers to provide updates, resolve issues, and ensure smooth operations
Serve as the primary point of contact for assigned customers, understanding their freight needs and service expectations
Plan and optimize routes for various types of trucking equipment, including flatbed and step-deck trailers
Coordinate permits, escorts, pilot cars, and route surveys for oversize or overweight shipments
Evaluate and adjust routing as necessary to improve efficiency and cost-effectiveness
Match freight to appropriate trailers based on load requirements and operational constraints
Provide accurate freight quotes and rates by analyzing market trends and operational costs
Ensure that all shipment documentation is complete, accurate, and properly filed

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan
Free online training

Dispatcher

We are looking for a detail-oriented Dispatcher to support daily service operati...

Location

United States , Denver

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 1-2 years of relevant experience in dispatching, logistics coordination, customer service, or a related function
equivalent combinations of training and experience will be considered
Strong attention to detail with the ability to manage multiple tasks accurately and on time
Customer-focused mindset with the communication skills needed to work effectively with drivers, customers, and internal teams
Working knowledge of local geography and mapping tools to support efficient routing decisions
Comfortable using dispatch, scheduling, and record-keeping systems, with the ability to learn new platforms quickly
Able to work independently, stay adaptable in a fast-moving environment, and respond calmly under pressure
Demonstrated initiative, professionalism, and a positive work ethic, along with the ability to collaborate well with others

Job Responsibility

Coordinate incoming service requests and build efficient daily schedules that align driver availability with customer needs
Stay in close contact with customers and internal staff to provide updates, confirm delivery or service arrangements, and resolve scheduling questions
Track driver progress throughout the workday using dispatch tools and make real-time adjustments when priorities or routes change
Prepare the following day’s service plan to help ensure timely coverage and a smooth workflow
Enter new work orders, service tickets, and customer job details into company systems with a high level of accuracy
Review aging open jobs and complete service follow-ups for work that has remained active for extended periods
Audit completed tickets to confirm all required details are documented correctly before billing is processed
Communicate professionally with employees, managers, vendors, customers, and external partners to support service execution
Assist with additional operational or administrative tasks as needed to support the dispatch team
Use dispatch and logistics platforms to maintain organized records and support efficient coordination of field activity

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Dispatcher

We are looking for a Dispatcher to support daily field operations for a construc...

Location

United States , Black Diamond

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatching, call center support, customer service, or a related coordination role
Ability to manage a high volume of calls and schedule changes while remaining organized and detail-oriented
Working knowledge of computer-aided dispatch platforms or similar scheduling and routing systems
Strong verbal communication skills with the ability to interact effectively with customers, field teams, and office staff
Proven ability to coordinate logistics, prioritize competing requests, and make sound decisions under pressure
Comfortable using computers and standard office applications for data entry, communication, and recordkeeping

Job Responsibility

Coordinate daily scheduling and assignment of field personnel to service calls, job sites, and customer requests
Receive incoming calls and service inquiries, gather accurate details, and route work based on urgency, location, and crew availability
Maintain real-time communication with technicians, drivers, and customers to provide status updates and resolve scheduling issues
Use computer-aided dispatch systems and related software to enter work orders, track activity, and document service progress
Adjust assignments throughout the day in response to delays, emergencies, or changing operational priorities
Partner with internal teams to support efficient logistics, improve response times, and ensure work is completed as planned
Deliver attentive customer service by handling questions, confirming appointments, and addressing concerns with urgency and care

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Dispatcher

We are looking for a dedicated Dispatcher to join our team in St. Cloud, Minneso...

Location

United States , Saint Cloud

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2-5 years of dispatch experience in flatbed, open-deck, or heavy-haul trucking
Strong organizational skills with the ability to handle multiple priorities in a fast-paced environment
Excellent communication and customer service skills to effectively interact with drivers and clients
Proficiency in computer-aided dispatch systems and logistics coordination tools
Problem-solving mindset with the ability to adapt to changing situations and resolve issues quickly
Self-motivated and capable of working independently while maintaining a team-oriented approach
Familiarity with freight patterns, market conditions, and operational costs in the trucking industry
High attention to detail to ensure accuracy in documentation and routing

Job Responsibility

Assign loads to drivers by evaluating factors such as hours of service, equipment availability, location, and skill level
Monitor and manage shipments from pickup to delivery, ensuring schedules are met
Maintain consistent communication with drivers to provide updates, resolve issues, and ensure smooth operations
Serve as the primary point of contact for assigned customers, understanding their freight needs and service expectations
Plan and optimize routes for various types of trucking equipment, including flatbed and step-deck trailers
Coordinate permits, escorts, pilot cars, and route surveys for oversize or overweight shipments
Evaluate and adjust routing as necessary to improve efficiency and cost-effectiveness
Match freight to appropriate trailers based on load requirements and operational constraints
Provide accurate freight quotes and rates by analyzing market trends and operational costs
Ensure that all shipment documentation is complete, accurate, and properly filed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Dispatcher

We are looking for a Dispatcher to support daily service coordination activities...

Location

United States , Creedmoor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 3 years of customer service experience in a service, dispatch, or call center environment
Prior experience in dispatching, logistics coordination, or service scheduling preferred
Strong communication skills with the ability to interact professionally with customers, technicians, and coworkers
Excellent organizational skills and close attention to detail when handling schedules, records, and service documentation
Ability to gather, manage, and review large volumes of information accurately
Comfortable working in a fast-paced setting and adapting to changing priorities throughout the day
Proficiency with Microsoft Office applications and dispatch-related systems, including Dynamics 365

Job Responsibility

Coordinate incoming service requests and assign technicians based on urgency, availability, and job location
Maintain clear communication between customers, field technicians, and internal staff to provide updates, answer questions, and resolve service-related issues
Build and adjust daily technician schedules to support maintenance calls, repair visits, and emergency response needs
Document customer requests, work activity, purchase orders, and service details accurately within company records
Track open orders and service progress, following up on delays or issues to keep work moving efficiently
Review completed work information, verify time and materials, and prepare documentation for billing and payroll processing
Monitor technician routes, workload, and utilization to improve scheduling efficiency and response times
Help ensure technicians have the required tools, materials, and inventory available before dispatching them to service calls
Share route and travel updates, including known traffic or weather-related disruptions, to support safe and efficient field operations
Provide administrative support such as assisting with parts returns, labeling incoming equipment, and helping onboard or train dispatch team members

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Dispatcher

We're currently recruiting a dedicated Porter to help ensure the smooth running ...

Location

United Kingdom , Sutton In Ashfield

Salary:

12.98 GBP / Hour

14forty

Expiration Date

Until further notice

Requirements

Be adaptable and easily embrace changing priorities
Be a brilliant communicator and easily build relationships
Have experience delivering high quality customer care
Take initiative and make decisions that are right for our customers
Possess the ability to work under pressure
Demonstrate exceptional timekeeping and reliability

Job Responsibility

Assisting in keeping the lobby and other public areas clean and tidy
Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
Responding to customer requests where required
Running errands
Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Parttime

Dispatcher

We are looking for a detail-oriented Dispatcher to support daily coordination an...

Location

United States , Itasca

Salary:

23.00 - 25.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Experience in dispatching, scheduling, or a similar coordination-focused role
Background in customer service, including phone-based or call center support
Familiarity with computer-aided dispatch systems and other operational software tools
Ability to manage multiple tasks at once while maintaining accuracy in a fast-paced environment
Strong verbal communication skills and a detail-oriented approach to customer interactions
Solid organizational skills with the ability to track details, timelines, and changing priorities
Experience coordinating logistics or routing activities is preferred

Job Responsibility

Receive service requests and incoming calls, gather key details, and prioritize needs based on urgency and scheduling requirements
Assign work to the appropriate drivers, technicians, or field personnel while maintaining efficient coverage and timely response
Use computer-aided dispatch tools to update job statuses, monitor activity, and keep records accurate throughout the day
Communicate clearly with customers and internal teams to provide updates, confirm schedules, and resolve routine service questions
Coordinate logistics across multiple requests to help balance workloads, route assignments, and service timing
Maintain organized documentation of dispatch activity, customer interactions, and operational changes in the appropriate systems
Escalate service issues, delays, or exceptions when needed to support smooth resolution and minimize disruption
Support overall call center operations by handling high-volume communication with accuracy, professionalism, and attention to detail

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Dispatcher

We are looking for a reliable Dispatcher to join a busy onsite operations team. ...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Availability for flexible scheduling, including shifts that support a 24/7 operation
Previous experience in dispatching, call center operations, or a similar high-volume coordination role is required
Strong verbal and written communication skills with the ability to handle fast-paced customer interactions professionally
Experience providing customer service while managing multiple requests and changing priorities
Proficiency with computer systems, including dispatch platforms or computer-aided dispatch tools
Ability to coordinate logistics accurately and make sound decisions under time-sensitive conditions
Willingness to work fully onsite in Atlanta, Georgia

Job Responsibility

Support round-the-clock operations by working flexible shifts in a 24-hour, 7-day-a-week call center setting
Manage a high volume of incoming calls and service requests in a fast-paced dispatch environment
Assign and coordinate schedules, routes, or service responses based on operational priorities and availability
Communicate timely updates to customers, field personnel, and internal teams to keep activities moving efficiently
Monitor dispatch activity using computer-based systems and maintain accurate real-time records
Adjust plans quickly when priorities change, urgent issues arise, or coverage needs shift across different timeframes
Provide attentive customer service during every interaction while resolving questions and escalating concerns when needed

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

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