Dispatcher Job at Beacon Hill (Austin)

New

Dispatcher

We are looking for an experienced Dispatcher to join our team in a Contract to p...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

7+ years of experience in dispatching, logistics coordination, or transportation operations
Strong background in customer service, including high-volume phone communication with drivers and clients
Experience using dispatching platforms, computer-aided dispatch systems, or logistics software in a fast-paced setting
Ability to make sound decisions independently when assigning drivers, equipment, and delivery schedules
Solid understanding of coordinating logistics while balancing service quality, efficiency, and operational priorities
Strong organizational skills with the ability to manage multiple deliveries and shifting demands at once
Detail-oriented communication skills and the ability to work effectively with drivers, customers, and cross-functional teams

Job Responsibility

Manage incoming calls from drivers and customers effectively, providing timely updates and clear resolution to service-related questions
Review daily scheduled deliveries and evaluate dispatch activity to keep routes, timing, and load assignments aligned with operational needs
Determine the most suitable equipment and assign the appropriate driver for each delivery based on load requirements, availability, and service expectations
Send pickup and delivery details to drivers and coordinate load dispatching through company transportation software
Partner closely with customer service teams to improve delivery performance and increase overall driver utilization
Monitor active deliveries and respond quickly to schedule changes, service issues, or driver communication needs throughout the day
Maintain strict confidentiality when handling sensitive company and customer information, including rates, pricing details, pay data, purchase orders, and credit-related records
Represent the organization in an experienced and detail-oriented manner in all internal and external interactions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Dispatcher

We are looking for a Dispatcher to join a busy operations team in Frederick, Col...

Location

United States , Frederick

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience with dispatching, scheduling, or coordinating service operations in a fast-paced setting
Strong customer service skills with the ability to manage high call volumes professionally and efficiently
Ability to use dispatch, call management, or related computer systems to maintain accurate operational information
Clear verbal and written communication skills for working with customers, drivers, and internal teams
Proven organizational skills with the ability to prioritize competing requests and adapt to changing schedules
Background in logistics, service coordination, construction support, or a similar operational environment is preferred

Job Responsibility

Direct daily work assignments by coordinating schedules, distributing service calls, and keeping field teams informed of updates
Handle incoming calls and service inquiries with professionalism, collecting complete details and determining response priorities
Maintain accurate records in dispatch software by logging activities, tracking progress, and documenting status changes
Provide timely communication to customers and internal partners regarding job status, delays, and resolution of service concerns
Review schedules and routing adjustments throughout the day to improve efficiency and support uninterrupted operations
Assist with logistics planning by confirming resource availability, organizing coverage, and helping teams meet expected timelines

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Dispatcher

We are looking for a Dispatcher to join a busy operations team in Frederick, Col...

Location

United States , Frederick

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience with dispatching, scheduling, or coordinating service operations in a fast-paced setting
Strong customer service skills with the ability to manage high call volumes professionally and efficiently
Ability to use dispatch, call management, or related computer systems to maintain accurate operational information
Clear verbal and written communication skills for working with customers, drivers, and internal teams
Proven organizational skills with the ability to prioritize competing requests and adapt to changing schedules
Background in logistics, service coordination, construction support, or a similar operational environment is preferred

Job Responsibility

Direct daily work assignments by coordinating schedules, distributing service calls, and keeping field teams informed of updates
Handle incoming calls and service inquiries with professionalism, collecting complete details and determining response priorities
Maintain accurate records in dispatch software by logging activities, tracking progress, and documenting status changes
Provide timely communication to customers and internal partners regarding job status, delays, and resolution of service concerns
Review schedules and routing adjustments throughout the day to improve efficiency and support uninterrupted operations
Assist with logistics planning by confirming resource availability, organizing coverage, and helping teams meet expected timelines

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Dispatcher

We are looking for a detail-oriented Dispatcher to join our client's team in a c...

Location

United States , Sherman Oaks

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in dispatching, logistics coordination, or a closely related transportation role
Hands-on ability to manage delivery schedules, driver communication, and outbound shipment activity in a fast-moving setting
Experience providing customer service in a dispatch, logistics, or call center environment
Familiarity with computer-aided dispatch tools and general computer-based scheduling systems
Strong organizational skills with the ability to track multiple loads, deadlines, and service needs at once
Clear verbal and written communication skills for working effectively with drivers, warehouse teams, and customers
Working knowledge of transportation documentation, routing coordination, and basic fleet maintenance scheduling

Job Responsibility

Coordinate daily shipment activity with warehouse leadership to confirm which orders are scheduled for dispatch and prioritize outgoing deliveries
Communicate with drivers to verify load status, departure timing, and route readiness before trucks leave the facility
Monitor deliveries to help ensure products arrive at the correct customer locations according to schedule and service expectations
Arrange and track vehicle service appointments to support fleet reliability and minimize delivery disruptions
Review transportation-related documentation and certifications to confirm they remain current and compliant
Respond to driver and customer inquiries with timely updates regarding delivery schedules, shipment status, and logistical concerns
Maintain accurate dispatch records and update operational information across scheduling and logistics systems as needed

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Dispatcher

We are looking for a Dispatcher to support service coordination for installation...

Location

United States , Seattle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in dispatching, service coordination, or a similar scheduling-focused role
Strong customer service skills with the ability to communicate clearly and professionally by phone
Proven ability to manage calendars, prioritize competing demands, and adjust schedules in a fast-moving environment
High attention to detail when tracking job status, reviewing reports, and maintaining accurate records
Comfortable handling a large volume of calls and coordinating multiple technicians throughout the day
Experience with compliance reporting, auditing, or reviewing service documentation is preferred
Proficiency with dispatch or service platforms such as Tigris, Service Trade, Great Plains, or related systems
Ability to gather customer information efficiently without providing technical troubleshooting support

Job Responsibility

Coordinate technician schedules for service, inspections, installations, monitoring-related work, fire alarm and detection systems, and sprinkler projects
Manage customer appointments across weekly, monthly, and biannual service intervals while maintaining an accurate and organized calendar
Receive inbound service requests, collect key job details, and assign work to the appropriate technicians, typically planning schedules up to two weeks in advance
Respond quickly to same-day changes such as emergencies, technician absences, or delays by adjusting schedules and communicating updates to customers
Handle a high volume of daily calls while providing responsive support and clear scheduling information
Review completion records each day to confirm jobs were finished correctly, identify follow-up needs, and support compliance tracking
Monitor longer inspection or testing assignments to ensure the proper team remains assigned until all work is completed
Maintain and update customer account information accurately within dispatch and service management systems, including Tigris, Service Trade, and Great Plains

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Free online training

Dispatcher

We are looking for a Dispatcher to support service coordination for installation...

Location

United States , Seattle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in dispatching, service coordination, or a similar scheduling-focused role
Strong customer service skills with the ability to communicate clearly and professionally by phone
Proven ability to manage calendars, prioritize competing demands, and adjust schedules in a fast-moving environment
High attention to detail when tracking job status, reviewing reports, and maintaining accurate records
Comfortable handling a large volume of calls and coordinating multiple technicians throughout the day
Experience with compliance reporting, auditing, or reviewing service documentation is preferred
Proficiency with dispatch or service platforms such as Tigris, Service Trade, Great Plains, or related systems
Ability to gather customer information efficiently without providing technical troubleshooting support

Job Responsibility

Coordinate technician schedules for service, inspections, installations, monitoring-related work, fire alarm and detection systems, and sprinkler projects
Manage customer appointments across weekly, monthly, and biannual service intervals while maintaining an accurate and organized calendar
Receive inbound service requests, collect key job details, and assign work to the appropriate technicians, typically planning schedules up to two weeks in advance
Respond quickly to same-day changes such as emergencies, technician absences, or delays by adjusting schedules and communicating updates to customers
Handle a high volume of daily calls while providing responsive support and clear scheduling information
Review completion records each day to confirm jobs were finished correctly, identify follow-up needs, and support compliance tracking
Monitor longer inspection or testing assignments to ensure the proper team remains assigned until all work is completed
Maintain and update customer account information accurately within dispatch and service management systems, including Tigris, Service Trade, and Great Plains

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Dispatcher

We are looking for a Dispatcher to support daily transportation and service coor...

Location

United States , New Orleans

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatching, logistics coordination, or a call center environment
Strong customer service skills with the ability to remain calm, attentive to detail, and solution-oriented under pressure
Familiarity with computer-aided dispatch systems or similar scheduling and tracking platforms
Proficiency with Microsoft Excel and Microsoft Outlook for documentation, communication, and task management
Ability to manage multiple priorities at once while maintaining accuracy and attention to detail
Clear verbal and written communication skills for interacting with customers, drivers, and internal staff
Reliable organizational skills and sound judgment when adjusting schedules or responding to changing service needs

Job Responsibility

Coordinate incoming service or delivery requests and assign work based on schedule, location, and operational priorities
Communicate with drivers, technicians, or field personnel to provide updates, adjust routes, and address service changes throughout the day
Respond to customer inquiries by phone and email, providing timely information and attentive support regarding schedules and service status
Monitor dispatch activity in real time using computer-aided systems and internal tracking tools to maintain efficient workflow
Record call details, service updates, and operational notes accurately to support reporting and continuity across shifts
Work with internal teams to resolve delays, scheduling conflicts, and service concerns while maintaining a high level of customer satisfaction
Use Microsoft Excel and Outlook to organize dispatch information, manage communications, and support daily administrative tasks

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Dispatcher

Review shift logs/daily memo books and document pertinent information in logbook...

Location

United States , Ka'anapali

Salary:

26.68 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Review shift logs/daily memo books and document pertinent information in logbooks
Receive, record, and relay messages accurately, completely, and legibly
Contact appropriate individual or department as necessary to resolve guest call, request, or problem
Dispatch bell staff or valet staff as needed
Communicate parking procedures to guests/visitors
Maintain security of vehicles and vehicle keys
Monitor and maintain safety, security, and cleanliness of parking areas/levels
Notify Loss Prevention/Security of any guest reports of theft
Answer, record, and process all guest calls, requests, questions, or concerns
Follow up with guests to ensure their requests or problems have been met to their satisfaction

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