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We are looking for a dedicated Dispatcher in Princeton, Indiana! This is a contract-to-permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will manage dispatch operations efficiently while ensuring seamless communication with drivers and other team members. This role is based in an office setting and may occasionally require outdoor interaction with drivers. The hours for the Dispatcher are Monday - Friday, 5am-2pm CST with the occasional overtime and weekends required.
Job Responsibility:
Coordinate and manage daily dispatch operations, ensuring timely communication with drivers and team members
Utilize load management systems and internal platforms to assign tasks and monitor progress
Respond to inbound calls promptly and provide exceptional customer service to address inquiries or concerns
Collaborate with drivers to resolve any scheduling or operational issues effectively
Maintain accurate records and documentation related to dispatch activities
Assist with prioritizing tasks and managing multiple responsibilities in a fast-paced environment
Operate Office tools such as Word, Excel, Teams, and Outlook for communication and reporting.
Requirements:
Proficiency in Microsoft Office applications, including Word, Excel, Teams, and Outlook
Familiarity with load management systems and dispatch operations preferred
Strong organizational and multitasking skills to handle a dynamic work environment
Excellent verbal and written communication abilities
Customer service experience with a focus on resolving issues effectively
Availability to work on Saturdays, up to twice per month, and flexibility to work overtime when required.
Nice to have:
Familiarity with load management systems and dispatch operations.
What we offer:
Medical, vision, dental, and life and disability insurance
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