Dispatcher Job at Robert Half (Jackson, Michigan)

New

Dispatcher

We are looking for a Dispatcher to support service coordination for installation...

Location

United States , Seattle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in dispatching, service coordination, or a similar scheduling-focused role
Strong customer service skills with the ability to communicate clearly and professionally by phone
Proven ability to manage calendars, prioritize competing demands, and adjust schedules in a fast-moving environment
High attention to detail when tracking job status, reviewing reports, and maintaining accurate records
Comfortable handling a large volume of calls and coordinating multiple technicians throughout the day
Experience with compliance reporting, auditing, or reviewing service documentation is preferred
Proficiency with dispatch or service platforms such as Tigris, Service Trade, Great Plains, or related systems
Ability to gather customer information efficiently without providing technical troubleshooting support

Job Responsibility

Coordinate technician schedules for service, inspections, installations, monitoring-related work, fire alarm and detection systems, and sprinkler projects
Manage customer appointments across weekly, monthly, and biannual service intervals while maintaining an accurate and organized calendar
Receive inbound service requests, collect key job details, and assign work to the appropriate technicians, typically planning schedules up to two weeks in advance
Respond quickly to same-day changes such as emergencies, technician absences, or delays by adjusting schedules and communicating updates to customers
Handle a high volume of daily calls while providing responsive support and clear scheduling information
Review completion records each day to confirm jobs were finished correctly, identify follow-up needs, and support compliance tracking
Monitor longer inspection or testing assignments to ensure the proper team remains assigned until all work is completed
Maintain and update customer account information accurately within dispatch and service management systems, including Tigris, Service Trade, and Great Plains

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Free online training

New

Dispatcher

We are looking for a Dispatcher to support service coordination for installation...

Location

United States , Seattle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in dispatching, service coordination, or a similar scheduling-focused role
Strong customer service skills with the ability to communicate clearly and professionally by phone
Proven ability to manage calendars, prioritize competing demands, and adjust schedules in a fast-moving environment
High attention to detail when tracking job status, reviewing reports, and maintaining accurate records
Comfortable handling a large volume of calls and coordinating multiple technicians throughout the day
Experience with compliance reporting, auditing, or reviewing service documentation is preferred
Proficiency with dispatch or service platforms such as Tigris, Service Trade, Great Plains, or related systems
Ability to gather customer information efficiently without providing technical troubleshooting support

Job Responsibility

Coordinate technician schedules for service, inspections, installations, monitoring-related work, fire alarm and detection systems, and sprinkler projects
Manage customer appointments across weekly, monthly, and biannual service intervals while maintaining an accurate and organized calendar
Receive inbound service requests, collect key job details, and assign work to the appropriate technicians, typically planning schedules up to two weeks in advance
Respond quickly to same-day changes such as emergencies, technician absences, or delays by adjusting schedules and communicating updates to customers
Handle a high volume of daily calls while providing responsive support and clear scheduling information
Review completion records each day to confirm jobs were finished correctly, identify follow-up needs, and support compliance tracking
Monitor longer inspection or testing assignments to ensure the proper team remains assigned until all work is completed
Maintain and update customer account information accurately within dispatch and service management systems, including Tigris, Service Trade, and Great Plains

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Dispatcher

We are looking for a Dispatcher to support daily transportation and service coor...

Location

United States , New Orleans

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatching, logistics coordination, or a call center environment
Strong customer service skills with the ability to remain calm, attentive to detail, and solution-oriented under pressure
Familiarity with computer-aided dispatch systems or similar scheduling and tracking platforms
Proficiency with Microsoft Excel and Microsoft Outlook for documentation, communication, and task management
Ability to manage multiple priorities at once while maintaining accuracy and attention to detail
Clear verbal and written communication skills for interacting with customers, drivers, and internal staff
Reliable organizational skills and sound judgment when adjusting schedules or responding to changing service needs

Job Responsibility

Coordinate incoming service or delivery requests and assign work based on schedule, location, and operational priorities
Communicate with drivers, technicians, or field personnel to provide updates, adjust routes, and address service changes throughout the day
Respond to customer inquiries by phone and email, providing timely information and attentive support regarding schedules and service status
Monitor dispatch activity in real time using computer-aided systems and internal tracking tools to maintain efficient workflow
Record call details, service updates, and operational notes accurately to support reporting and continuity across shifts
Work with internal teams to resolve delays, scheduling conflicts, and service concerns while maintaining a high level of customer satisfaction
Use Microsoft Excel and Outlook to organize dispatch information, manage communications, and support daily administrative tasks

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

New

Dispatcher

Review shift logs/daily memo books and document pertinent information in logbook...

Location

United States , Ka'anapali

Salary:

26.68 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Review shift logs/daily memo books and document pertinent information in logbooks
Receive, record, and relay messages accurately, completely, and legibly
Contact appropriate individual or department as necessary to resolve guest call, request, or problem
Dispatch bell staff or valet staff as needed
Communicate parking procedures to guests/visitors
Maintain security of vehicles and vehicle keys
Monitor and maintain safety, security, and cleanliness of parking areas/levels
Notify Loss Prevention/Security of any guest reports of theft
Answer, record, and process all guest calls, requests, questions, or concerns
Follow up with guests to ensure their requests or problems have been met to their satisfaction

Parttime

Dispatcher

We are seeking a highly organized and customer-focused HVAC Dispatcher to coordi...

Location

United States , Bohemia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of dispatching, scheduling, customer service, or administrative experience, preferably in HVAC, plumbing, electrical, or other service-based industries
Strong organizational and multitasking skills
Excellent verbal and written communication abilities
Ability to work effectively in a fast-paced, high-volume environment
Proficiency with Microsoft Office and dispatching/service management software
Strong problem-solving skills and attention to detail
High school diploma or equivalent required
additional administrative or technical training is a plus

Job Responsibility

Schedule and dispatch HVAC technicians for service calls, maintenance appointments, and emergency requests
Monitor technician routes and adjust schedules as needed to maximize efficiency and response times
Serve as the primary point of contact for customers regarding appointment confirmations, updates, and service inquiries
Communicate with technicians throughout the day to provide job details, schedule changes, and customer information
Prioritize urgent service calls and coordinate same-day or emergency dispatching
Enter and maintain accurate customer, service, and job data in the dispatching or CRM system
Verify completed work orders and ensure all necessary documentation is recorded
Coordinate with parts, service, and installation teams to support job completion
Follow up with customers to confirm service satisfaction and resolve scheduling concerns
Support invoicing, service agreement tracking, and general administrative functions as needed

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

Dispatcher

We are looking for a Dispatcher to support daily service coordination for a Cont...

Location

United States , Waterbury

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in dispatching, customer service, call center support, or a related coordination role
Ability to manage high-volume phone communication while maintaining professionalism and accuracy
Experience using computer-aided dispatch, scheduling platforms, or similar operational systems
Strong organizational skills with the ability to prioritize multiple service requests and schedule changes
Comfortable handling work orders, appointment setting, and logistics coordination in a fast-paced setting
Clear written and verbal communication skills for interacting with customers, technicians, and internal teams
Proficiency with standard computer applications and data entry tasks required for dispatch documentation

Job Responsibility

Coordinate daily dispatch activity by assigning service calls and work orders based on priority, availability, and location
Respond to customer inquiries by phone and provide clear, thorough updates regarding schedules, service timing, and request status
Maintain accurate records in dispatch and scheduling systems to ensure job details, technician assignments, and service notes are current
Work closely with field personnel to adjust routes, confirm appointment windows, and address unexpected scheduling changes throughout the day
Create and manage appointments for service visits while balancing workload demands and operational efficiency
Review incoming work requests for completeness and route them to the appropriate teams for timely execution
Communicate with internal departments and external contacts to support smooth logistics coordination across active jobs
Monitor open assignments and follow up as needed to help ensure work orders are completed and documented properly

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Access to top jobs
Competitive compensation

Fulltime

New

Dispatcher

Location

United States , Denver

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 1-2 years of relevant experience, or a combination of training and work background that supports success in dispatch or logistics coordination
Demonstrated ability to provide strong customer service while managing multiple requests in a timely manner
Working knowledge of local geography and mapping tools to support efficient scheduling and routing decisions
Comfort using dispatch, scheduling, or record-keeping systems, with the ability to learn new software quickly
Strong attention to detail, sound judgment, and the ability to work independently in a fast-paced setting
Effective communication, time management, and collaboration skills, along with a dependable and proactive work style
Detail-oriented attitude, personal accountability, and the flexibility to adapt to changing priorities under pressure

Job Responsibility

Deliver responsive, detail-oriented service that helps create a positive experience for customers and internal partners
Coordinate incoming service requests, arrange appointments, and revise driver assignments as priorities shift throughout the day
Track driver activity through dispatch tools to help ensure routes, timing, and service commitments remain on schedule
Prepare driver workloads for the following day by aligning customer needs with available resources
Enter new service jobs and tickets into company systems with a high level of accuracy and attention to detail
Review open jobs that have remained active for extended periods and follow up to confirm service status and next steps
Perform final ticket audits to verify that required details are complete and ready for billing processing
Communicate clearly with employees, supervisors, vendors, customers, and outside partners to support smooth daily operations
Assist with additional operational or administrative tasks as needed to support the dispatch team

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Dispatcher

The Dispatcher plays a critical role in coordinating efficient and safe transpor...

Location

United States , Broderick

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate's or bachelor's degree preferred
Minimum 2–3 years of experience in dispatching, logistics coordination, customer service, or transportation operations (experience in trucking, courier, rideshare, or emergency services is a plus)
Strong geographic knowledge of the operating area and familiarity with mapping/routing software (e.g., Samsara, Motive, Route4Me, Google Maps)
Proficient with transportation management systems (TMS), GPS tracking platforms, and Microsoft Office/Google Workspace
Excellent verbal and written communication skills
ability to remain calm and professional in high-stress situations
Superior multitasking and problem-solving abilities
Flexible schedule with ability to work evenings, weekends, holidays, and on-call shifts as required
Bilingual skills (English/Spanish or other relevant languages) a strong plus

Job Responsibility

Receive, prioritize, and assign service requests, delivery orders, or transportation jobs to drivers in real-time
Monitor driver locations, vehicle status, and route progress using GPS and fleet-management software
Communicate clearly and frequently with drivers via phone, radio, and messaging apps regarding route changes, traffic conditions, delays, or customer requirements
Proactively resolve issues such as vehicle breakdowns, traffic delays, customer complaints, or schedule conflicts
Optimize routes and loads to improve efficiency, reduce costs, and meet delivery windows
Maintain accurate records of driver logs, delivery statuses, proof of delivery, and incident reports
Coordinate with customers to confirm appointments, provide ETA updates, and handle special instructions
Ensure compliance with DOT regulations, hours-of-service rules, safety protocols, and company policies
Assist with emergency response and after-hours/on-call coverage as needed
Prepare daily, weekly, and monthly reports on performance metrics (on-time percentage, miles driven, etc.)

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan (for contract/temporary professionals)
free online training

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