This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a skilled Dispatcher to join our team in Virginia Beach, Virginia, on a long-term contract basis. In this role, you will manage and coordinate logistics, ensuring timely and effective communication between teams and customers. If you excel in customer service and enjoy working in fast-paced environments, this position offers an exciting opportunity to put your skills to use.
Job Responsibility:
Handle incoming calls and dispatch requests efficiently to meet customer needs
Utilize computer-aided dispatch systems to manage and track service calls
Coordinate logistics to ensure timely delivery of services and resources
Provide exceptional customer service by addressing inquiries and resolving issues promptly
Maintain accurate records of dispatch activities and service calls
Collaborate with team members to optimize operations and improve response times
Monitor and prioritize tasks to ensure operational efficiency
Communicate effectively with customers and staff to provide updates and manage expectations
Troubleshoot and resolve any challenges that arise during dispatch operations
Requirements:
Proven experience in dispatching or a similar role
Strong customer service skills with a focus on effective communication
Familiarity with call center operations and procedures
Proficiency in using computer-aided dispatch systems
Ability to coordinate logistics and manage multiple tasks simultaneously
Detail-oriented with excellent organizational skills
Problem-solving abilities to handle unexpected challenges
Comfortable working in a fast-paced, team-oriented environment
What we offer:
medical, vision, dental, and life and disability insurance