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Dispatcher

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Robert Half

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Location:
United States, Tustin

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Category:
Logistics

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Contract Type:
Contract work

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Salary:

Not provided

Job Description:

We are looking for a skilled Dispatcher to join our team on a contract basis in Tustin, California. This role involves coordinating and managing maintenance requests for occupied residential properties. With a mix of remote and onsite workdays, you will play a vital role in ensuring smooth communication and efficient resolution of work orders.

Job Responsibility:

  • Oversee and manage work orders, ensuring timely updates and completion
  • Coordinate with residents, vendors, property management teams, IT staff, and maintenance technicians to address and resolve issues
  • Maintain accurate records of work order progress in the designated management system
  • Troubleshoot resident maintenance concerns and provide clear communication throughout the process
  • Collaborate with team members to ensure seamless operations and efficient service delivery
  • Utilize CRM and other computer programs to manage tasks effectively
  • Respond to inbound calls related to maintenance inquiries
  • Support billing functions for completed work orders
  • Monitor and report on the status of ongoing maintenance activities.

Requirements:

  • Strong written and verbal communication skills
  • Proficiency in typing and computer programs, including CRM tools
  • Ability to handle multiple tasks and prioritize effectively
  • Problem-solving capabilities, with prior maintenance experience preferred
  • Familiarity with answering inbound calls and resolving customer concerns
  • Experience with billing functions and management systems
  • A detail-oriented and organized approach to work
  • Previous experience in a similar role or industry is a plus.

Nice to have:

  • Prior maintenance experience
  • Previous experience in a similar role or industry
What we offer:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
August 27, 2025

Work Type:
On-site work
Job Link Share:
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