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Dispatcher

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Montgomery

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a skilled Dispatcher to join our team in Montgomery, Alabama. As part of this Contract position, you will play a key role in ensuring seamless coordination of logistics and maintaining excellent customer service standards. This opportunity is ideal for someone who thrives in a dynamic environment and is passionate about delivering reliable support.

Job Responsibility:

  • Manage and dispatch service calls efficiently to ensure timely responses and resolutions
  • Communicate effectively with drivers, customers, and other stakeholders to coordinate logistics
  • Utilize computer-aided dispatch systems to track and update job statuses in real-time
  • Address customer inquiries and concerns with professionalism and promptness
  • Monitor schedules and adjust assignments to optimize operations and meet deadlines
  • Maintain accurate records of dispatch activities and service performance
  • Collaborate with team members to improve processes and enhance service delivery
  • Ensure compliance with company policies and industry regulations during all dispatch operations
  • Provide updates to management regarding operational challenges and successes
  • Support other dispatch-related tasks as needed to maintain smooth workflow

Requirements:

  • Proven experience in dispatching or a related role within logistics or customer service
  • Strong communication skills, both written and verbal, to interact effectively with diverse audiences
  • Familiarity with computer-aided dispatch systems and other relevant software
  • Ability to multitask and prioritize in a fast-paced environment
  • Demonstrated problem-solving skills to address operational challenges quickly
  • Knowledge of logistics coordination and scheduling principles
  • Attention to detail and accuracy in record-keeping and reporting
  • Commitment to delivering exceptional customer service at all times
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligibility to enroll in our company 401(k) plan

Additional Information:

Job Posted:
July 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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