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We are looking for an experienced Dispatcher to join our team in Ceres, California. This role is ideal for someone who pays close attention to detail, thrives in a fast-paced environment, and possesses strong organizational skills. This is a Contract to permanent position offering an excellent opportunity to showcase your expertise in dispatch operations while contributing to a leading company in the construction industry.
Job Responsibility:
Coordinate and manage dispatch operations to ensure timely and efficient service delivery
Handle incoming calls through a multi-line switchboard, addressing inquiries and resolving issues promptly
Process accounts payable transactions accurately and in compliance with company policies
Use QuickBooks software to maintain and update financial records
Communicate effectively in Spanish to conduct business with clients and team members
Collaborate with other departments to streamline operations and improve workflow
Monitor schedules and adjust assignments as needed to meet deadlines and project requirements
Maintain clear and precise communication with drivers and field personnel
Ensure compliance with all company and industry regulations
Provide exceptional customer service to enhance client satisfaction and loyalty
Requirements:
Minimum of 3 years of experience in dispatch operations or a similar role
Proficiency in managing multi-line phone systems
Solid knowledge of accounts payable processes
Experience using QuickBooks for financial management
Fluency in Spanish, both verbal and written, to conduct business effectively
Strong organizational and time-management skills
Ability to work under pressure and adapt to changing priorities
Familiarity with the construction industry is preferred
Nice to have:
Familiarity with the construction industry
What we offer:
medical, vision, dental, and life and disability insurance