Dispatcher Job at Sunbelt Rentals, Inc (Blountville)

Dispatcher

We are looking for a detail-oriented Dispatcher to support daily coordination an...

Location

United States , Itasca

Salary:

23.00 - 25.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Experience in dispatching, scheduling, or a similar coordination-focused role
Background in customer service, including phone-based or call center support
Familiarity with computer-aided dispatch systems and other operational software tools
Ability to manage multiple tasks at once while maintaining accuracy in a fast-paced environment
Strong verbal communication skills and a detail-oriented approach to customer interactions
Solid organizational skills with the ability to track details, timelines, and changing priorities
Experience coordinating logistics or routing activities is preferred

Job Responsibility

Receive service requests and incoming calls, gather key details, and prioritize needs based on urgency and scheduling requirements
Assign work to the appropriate drivers, technicians, or field personnel while maintaining efficient coverage and timely response
Use computer-aided dispatch tools to update job statuses, monitor activity, and keep records accurate throughout the day
Communicate clearly with customers and internal teams to provide updates, confirm schedules, and resolve routine service questions
Coordinate logistics across multiple requests to help balance workloads, route assignments, and service timing
Maintain organized documentation of dispatch activity, customer interactions, and operational changes in the appropriate systems
Escalate service issues, delays, or exceptions when needed to support smooth resolution and minimize disruption
Support overall call center operations by handling high-volume communication with accuracy, professionalism, and attention to detail

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Dispatcher

We are looking for a reliable Dispatcher to join a busy onsite operations team. ...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Availability for flexible scheduling, including shifts that support a 24/7 operation
Previous experience in dispatching, call center operations, or a similar high-volume coordination role is required
Strong verbal and written communication skills with the ability to handle fast-paced customer interactions professionally
Experience providing customer service while managing multiple requests and changing priorities
Proficiency with computer systems, including dispatch platforms or computer-aided dispatch tools
Ability to coordinate logistics accurately and make sound decisions under time-sensitive conditions
Willingness to work fully onsite in Atlanta, Georgia

Job Responsibility

Support round-the-clock operations by working flexible shifts in a 24-hour, 7-day-a-week call center setting
Manage a high volume of incoming calls and service requests in a fast-paced dispatch environment
Assign and coordinate schedules, routes, or service responses based on operational priorities and availability
Communicate timely updates to customers, field personnel, and internal teams to keep activities moving efficiently
Monitor dispatch activity using computer-based systems and maintain accurate real-time records
Adjust plans quickly when priorities change, urgent issues arise, or coverage needs shift across different timeframes
Provide attentive customer service during every interaction while resolving questions and escalating concerns when needed

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

New

Dispatcher

We are looking for a dependable Dispatcher to support service coordination opera...

Location

United States , Austell

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in dispatching, service coordination, or a customer service environment with frequent phone communication
Ability to manage multiple tasks at once in a fast-moving workplace while maintaining accuracy and professionalism
Strong customer service skills with a patient, empathetic, and solutions-focused approach
Comfortable using dispatch platforms, call handling systems, and standard office computer applications
Demonstrated sense of urgency with consistent follow-through on open requests and service updates
Effective communication skills for interacting with customers, office staff, and field technicians
All candidates are required to undergo pre-employment screening
This is an on-site role and is not available as a remote position

Job Responsibility

Coordinate and update daily service assignments to ensure technicians are routed effectively and work orders are accurately tracked
Arrange service appointments, confirm scheduling details, and keep field staff informed of changes throughout the day
Manage incoming and outgoing calls with professionalism while providing timely, courteous support to customers
Follow up on customer requests, provide status updates, and help resolve issues through clear and consistent communication
Maintain organized dispatch records and use computer-based systems to support service coordination and logistics activities
Adjust priorities quickly as business needs shift, ensuring urgent requests are addressed without disrupting overall workflow
Build working knowledge of company products and services to better assist customers and support dispatch decisions
Help maintain an orderly office environment and contribute to general administrative upkeep as needed

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

New

Dispatcher

We are looking for a Dispatcher to join a fast-paced, fully onsite team. This co...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatching, call center operations, or a similar high-volume customer service setting is required
Ability to work onsite in Atlanta, Georgia in a 24/7 operational environment with flexible shift availability
Strong verbal and written communication skills with the ability to handle time-sensitive situations professionally
Hands-on experience with customer service practices and coordinating service or logistics activities
Comfortable using computer-based dispatch tools and related systems to track calls and assignments
Proven ability to stay organized, multitask effectively, and make sound decisions in a fast-paced setting

Job Responsibility

Manage incoming service calls in a busy dispatch environment and prioritize requests based on urgency and operational needs
Assign and coordinate work through dispatch systems to ensure timely response and efficient coverage
Communicate clearly with customers, field personnel, and internal teams to provide accurate updates and resolve issues quickly
Monitor active jobs and adjust scheduling as needed to keep service activity running smoothly throughout the shift
Maintain detailed and accurate call records, status updates, and dispatch notes within the appropriate systems
Support round-the-clock operations by working assigned shifts that may include evenings, weekends, or other flexible hours

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan
free online training

Fulltime

New

Dispatcher

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in dispatching, call center operations, or a similar high-volume customer support setting is required
Strong verbal communication skills with the ability to remain focused under pressure
Proven ability to multitask, prioritize competing demands, and make quick decisions
Comfortable working fully onsite in Atlanta, Georgia
Availability to work flexible shifts in a 24-hour, 7-day-a-week operation
Solid customer service skills and attention to detail are essential

Job Responsibility

Manage a high volume of inbound and outbound calls while coordinating timely dispatch activity
Assign service requests efficiently by evaluating urgency, location, and available resources
Maintain accurate records of calls, updates, and status changes within dispatch systems
Communicate clearly with customers, drivers, and internal teams to confirm details and resolve issues
Monitor active assignments and adjust scheduling as operational needs change throughout the day
Provide real-time updates to involved parties to help ensure smooth service delivery
Support logistics coordination by tracking jobs from initial request through completion

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan for hired contract/temporary professionals

New

Dispatcher

We are looking for a Dispatcher to join a fast-paced, fully onsite team in Atlan...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatching, call center operations, or a similar customer service setting is required
Ability to work onsite in Atlanta, Georgia in a 24/7 operating environment with flexible shift availability
Strong verbal and written communication skills with the ability to remain composed under pressure
Hands-on experience with computer-aided dispatch systems or similar scheduling and tracking tools
Proven ability to manage multiple tasks at once in a fast-paced, high-call-volume setting
Solid customer service skills and a detail-oriented approach to documenting information accurately

Job Responsibility

Coordinate incoming service calls and prioritize responses in a high-volume dispatch environment
Communicate clearly with customers, drivers, and internal teams to ensure timely updates and issue resolution
Use computer-aided dispatch systems and related tools to assign, track, and adjust service activity
Maintain accurate call records, dispatch details, and status updates throughout each shift
Monitor open requests and follow through to completion while adapting to changing service demands
Support daily logistics coordination to help keep operations running efficiently across all shifts

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Dispatcher

We are looking for a dependable Dispatcher to join a fast-paced, fully onsite te...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatch, call center operations, or a similar high-volume customer service environment is required
Strong verbal and written communication skills with the ability to remain clear and attentive under pressure
Hands-on experience with computer-aided dispatch systems or comparable scheduling and logistics software
Ability to coordinate multiple tasks at once while maintaining accuracy and attention to detail
Comfortable working fully onsite in Atlanta, Georgia within a round-the-clock operation
Flexible availability to support varying shift schedules, including weekends and off-hours as required
Demonstrated customer service skills and the ability to handle time-sensitive situations effectively

Job Responsibility

Manage a high volume of inbound and outbound calls while prioritizing service requests based on urgency and operational needs
Coordinate dispatch activities by assigning calls efficiently and maintaining clear communication with drivers, field personnel, or service teams
Use computer-aided dispatch and related systems to enter, update, and monitor call information with accuracy
Provide timely updates to customers and internal teams regarding status changes, delays, and service completion
Track active assignments throughout the shift to ensure prompt response times and effective coverage across service areas
Resolve routine issues by gathering key details, assessing next steps, and escalating complex situations when needed
Maintain accurate records of call activity, dispatch actions, and service outcomes in accordance with company procedures
Support a 24/7 operation by working flexible onsite schedules, including evenings, weekends, or other assigned shifts as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Dispatcher

We are looking for a Dispatcher to join a fast-paced, fully onsite team in Atlan...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatching, call center operations, or a similar high-volume coordination role is required
Strong verbal and written communication skills with the ability to remain clear and focused under pressure
Proven customer service skills and the ability to manage multiple requests at the same time
Experience using computer-aided dispatch systems or similar scheduling and tracking tools
Comfortable working fully onsite in Atlanta, Georgia
Availability to work flexible shifts in a 24-hour, 7-day-a-week environment
Strong organizational skills and attention to detail when handling time-sensitive information

Job Responsibility

Coordinate incoming service requests in a high-volume call center and assign them efficiently based on priority and availability
Communicate clearly with customers, field personnel, and internal teams to provide timely updates and resolve issues
Monitor dispatch activity throughout the shift to ensure service coverage and respond quickly to changing needs
Use computer-aided dispatch and related systems to enter, track, and update call information accurately
Support day-to-day logistics by organizing schedules, adjusting assignments, and maintaining workflow continuity
Handle a steady stream of inbound calls with professionalism while gathering complete and accurate information
Work onsite as part of a 24/7 operation and adapt to varying shift schedules, including weekends as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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