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Dispatcher

https://www.randstad.com Logo

Randstad

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Location:
Canada , Edmonton

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

25.00 - 30.00 CAD / Hour
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Job Description:

2 months Contract Dispatcher - High-Volume Logistics (Edmonton, AB). We are seeking a highly organized, solutions-focused, and experienced Dispatcher to join our client, a leader in logistics and transportation, at their vital Edmonton hub. This temporary contract role is crucial for monitoring and supporting their drivers, ensuring the efficient and reliable operation of high-volume trucking services.

Job Responsibility:

  • Assess and support all driver inquiries
  • Provide necessary trip information and tools, including trip sheets, access codes for locations, trip numbers, and tractor keys
  • Actively track and monitor all driver activity and progress utilizing specialized logistics software (Back Office and XRS)
  • Ensure Trip Sheets are accurately completed and A1 live updates are processed, progressing trips as required
  • Support senior planner and account coordinator requests by completing all daily add-ons
  • Handle evening Customer Service Representative (CSR) duties, responding to all customer requests in a timely and professional manner
  • Maintain effective, streamlined communication with drivers, customers, and other departments to quickly respond to challenges like traffic or weather disruptions and ensure on-time deliveries

Requirements:

  • 6 months to 1 year of recent, hands-on freight dispatching experience
  • Experience with a large carrier or high-volume transportation operation is highly preferred
  • Strong knowledge of the City of Edmonton (major routes, areas, and traffic patterns)
  • Proficient in Microsoft Office programs (Word, Excel, Outlook)
  • Experience with logistics/telematics software (Back Office, XRS, or similar) is a strong asset
  • Ability to manage high-volume calls and thrive in a fast-paced environment
  • Strong attention to detail and proven experience in handling multiple priorities
  • Excellent verbal and written communication skills
  • Quick learner with a positive, solutions-focused attitude

Nice to have:

  • Experience with a large carrier or high-volume transportation operation
  • Experience with logistics/telematics software (Back Office, XRS, or similar)
What we offer:
  • Gain Valuable Experience with an industry-leading logistics and transportation company
  • Convenient Mid-Shift: Ideal workday hours (10 AM - 6 PM)
  • Accessible Location with parking on site
  • Supportive Environment
  • Holidays: Enjoy December 25th, December 26th, and January 1st days off during the contract period

Additional Information:

Job Posted:
January 08, 2026

Expiration:
February 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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