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Dispatcher

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Aussie Pet Mobile of NW Tucson

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Location:
United States

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

15.00 USD / Hour
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Job Description:

A mobile grooming dispatcher is responsible for selling mobile grooming services by highlighting convenience, one-on-one services, cage-free environments, and easy booking. They will coordinate and manage the scheduling of appointments for mobile pet groomers, handle customer communication, optimize travel routes, and ensure the smooth operation of daily tasks. This role involves assigning groomers to customer locations based on availability and proximity, maintaining accurate records, and resolving any scheduling issues that arise.

Job Responsibility:

  • Customer Service: Handle incoming calls and messages, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services
  • Appointment Scheduling: Use scheduling software to efficiently book appointments based on customer availability, groomer schedules, and geographical location
  • Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity
  • Communication with Groomers: Relay appointment details, special requests, and updates to groomers clearly and promptly
  • Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history
  • Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers

Requirements:

  • Exceptional communication and interpersonal skills to interact effectively with customers and groomers
  • Strong organizational and time-management abilities to handle schedules
  • Customer service orientation with the ability to resolve inquiries and problems promptly
  • Must be located within the Collier/Lee County of Florida
  • Able to reliably attend in-person training, events, and occasional on-site needs
What we offer:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Semiannual performance bonus
  • In person paid training and events
  • Paid ongoing training, Aussie Pet Mobile training, and mentorship opportunities
  • Employee recognition through company events, swag, and additional incentives
  • Tools/supplies provided
  • Affordable health benefits & employee discounts
  • Personal loan options
  • Paychex Pay Banking for convenient access to your pay
  • Financial wellness support through FinFit
  • Tax prep services with TurboTax or H&R Block
  • Direct deposit (including PayPal)
  • Auto, home & renters' insurance through Allstate
  • SoFi at Work for student loan refinancing and financial tools
  • Aflac insurance policies
  • Perpay — shop now, pay overtime, and rebuild your credit
  • Flexible work from home options available

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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