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We are looking for a talented Dispatcher who has good knowledge of planning routes, someone with exceptional customer service, time management or organizational skills. Someone who is comfortable working in an environment where at any moment this can change and requires to be quick to react and adapt. This Dispatcher will be working in the Food-Grade and Chemical Bulk division handling around 10 drivers a day for QC, Ontario, Maritimes and USA lanes.
Job Responsibility:
Manage driver distribution and optimize routes
Manage the client relations and requests
Ensure the management of hours of service and compliance with regulations
Maintain smooth communication with drivers and customers
Track and adjust schedules based on unforeseen events
Report any incidents, delays, or problems to management
Requirements:
Experience in dispatch or a related field
Excellent organizational and multitasking skills
Comfort with IT tools (TMW, Microsoft Office)
Clear and effective communication, both oral and written
Ability to manage pressure and make quick decisions