Dispatcher Job at Robert Half (Windsor)

New

Dispatcher

Location

United States , Denver

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 1-2 years of relevant experience, or a combination of training and work background that supports success in dispatch or logistics coordination
Demonstrated ability to provide strong customer service while managing multiple requests in a timely manner
Working knowledge of local geography and mapping tools to support efficient scheduling and routing decisions
Comfort using dispatch, scheduling, or record-keeping systems, with the ability to learn new software quickly
Strong attention to detail, sound judgment, and the ability to work independently in a fast-paced setting
Effective communication, time management, and collaboration skills, along with a dependable and proactive work style
Detail-oriented attitude, personal accountability, and the flexibility to adapt to changing priorities under pressure

Job Responsibility

Deliver responsive, detail-oriented service that helps create a positive experience for customers and internal partners
Coordinate incoming service requests, arrange appointments, and revise driver assignments as priorities shift throughout the day
Track driver activity through dispatch tools to help ensure routes, timing, and service commitments remain on schedule
Prepare driver workloads for the following day by aligning customer needs with available resources
Enter new service jobs and tickets into company systems with a high level of accuracy and attention to detail
Review open jobs that have remained active for extended periods and follow up to confirm service status and next steps
Perform final ticket audits to verify that required details are complete and ready for billing processing
Communicate clearly with employees, supervisors, vendors, customers, and outside partners to support smooth daily operations
Assist with additional operational or administrative tasks as needed to support the dispatch team

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Dispatcher

We are looking for a Dispatcher to support daily service coordination for a Cont...

Location

United States , Waterbury

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in dispatching, customer service, call center support, or a related coordination role
Ability to manage high-volume phone communication while maintaining professionalism and accuracy
Experience using computer-aided dispatch, scheduling platforms, or similar operational systems
Strong organizational skills with the ability to prioritize multiple service requests and schedule changes
Comfortable handling work orders, appointment setting, and logistics coordination in a fast-paced setting
Clear written and verbal communication skills for interacting with customers, technicians, and internal teams
Proficiency with standard computer applications and data entry tasks required for dispatch documentation

Job Responsibility

Coordinate daily dispatch activity by assigning service calls and work orders based on priority, availability, and location
Respond to customer inquiries by phone and provide clear, thorough updates regarding schedules, service timing, and request status
Maintain accurate records in dispatch and scheduling systems to ensure job details, technician assignments, and service notes are current
Work closely with field personnel to adjust routes, confirm appointment windows, and address unexpected scheduling changes throughout the day
Create and manage appointments for service visits while balancing workload demands and operational efficiency
Review incoming work requests for completeness and route them to the appropriate teams for timely execution
Communicate with internal departments and external contacts to support smooth logistics coordination across active jobs
Monitor open assignments and follow up as needed to help ensure work orders are completed and documented properly

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Access to top jobs
Competitive compensation

Fulltime

New

Dispatcher

We are seeking a highly organized and customer-focused HVAC Dispatcher to coordi...

Location

United States , Bohemia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of dispatching, scheduling, customer service, or administrative experience, preferably in HVAC, plumbing, electrical, or other service-based industries
Strong organizational and multitasking skills
Excellent verbal and written communication abilities
Ability to work effectively in a fast-paced, high-volume environment
Proficiency with Microsoft Office and dispatching/service management software
Strong problem-solving skills and attention to detail
High school diploma or equivalent required
additional administrative or technical training is a plus

Job Responsibility

Schedule and dispatch HVAC technicians for service calls, maintenance appointments, and emergency requests
Monitor technician routes and adjust schedules as needed to maximize efficiency and response times
Serve as the primary point of contact for customers regarding appointment confirmations, updates, and service inquiries
Communicate with technicians throughout the day to provide job details, schedule changes, and customer information
Prioritize urgent service calls and coordinate same-day or emergency dispatching
Enter and maintain accurate customer, service, and job data in the dispatching or CRM system
Verify completed work orders and ensure all necessary documentation is recorded
Coordinate with parts, service, and installation teams to support job completion
Follow up with customers to confirm service satisfaction and resolve scheduling concerns
Support invoicing, service agreement tracking, and general administrative functions as needed

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

Dispatcher

We are looking for a dedicated Dispatcher to join our team in Becker, Minnesota....

Location

United States , Becker

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2-5 years of dispatch experience in flatbed, open-deck, or heavy-haul trucking
Strong organizational skills with the ability to handle multiple priorities in a fast-paced environment
Excellent communication and customer service skills to effectively interact with drivers and clients
Proficiency in computer-aided dispatch systems and logistics coordination tools
Problem-solving mindset with the ability to adapt to changing situations and resolve issues quickly
Self-motivated and capable of working independently while maintaining a team-oriented approach
Familiarity with freight patterns, market conditions, and operational costs in the trucking industry
High attention to detail to ensure accuracy in documentation and routing

Job Responsibility

Assign loads to drivers by evaluating factors such as hours of service, equipment availability, location, and skill level
Monitor and manage shipments from pickup to delivery, ensuring schedules are met
Maintain consistent communication with drivers to provide updates, resolve issues, and ensure smooth operations
Serve as the primary point of contact for assigned customers, understanding their freight needs and service expectations
Plan and optimize routes for various types of trucking equipment, including flatbed and step-deck trailers
Coordinate permits, escorts, pilot cars, and route surveys for oversize or overweight shipments
Evaluate and adjust routing as necessary to improve efficiency and cost-effectiveness
Match freight to appropriate trailers based on load requirements and operational constraints
Provide accurate freight quotes and rates by analyzing market trends and operational costs
Ensure that all shipment documentation is complete, accurate, and properly filed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Dispatcher

In this long-term contract position, you will play a key role in coordinating lo...

Location

United States , St. Cloud

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2-5 years of dispatch experience in flatbed, open-deck, or heavy-haul trucking
Strong organizational skills with the ability to handle multiple priorities in a fast-paced environment
Excellent communication and customer service skills to effectively interact with drivers and clients
Proficiency in computer-aided dispatch systems and logistics coordination tools
Problem-solving mindset with the ability to adapt to changing situations and resolve issues quickly
Self-motivated and capable of working independently while maintaining a team-oriented approach
Familiarity with freight patterns, market conditions, and operational costs in the trucking industry
High attention to detail to ensure accuracy in documentation and routing

Job Responsibility

Assign loads to drivers by evaluating factors such as hours of service, equipment availability, location, and skill level
Monitor and manage shipments from pickup to delivery, ensuring schedules are met
Maintain consistent communication with drivers to provide updates, resolve issues, and ensure smooth operations
Serve as the primary point of contact for assigned customers, understanding their freight needs and service expectations
Plan and optimize routes for various types of trucking equipment, including flatbed and step-deck trailers
Coordinate permits, escorts, pilot cars, and route surveys for oversize or overweight shipments
Evaluate and adjust routing as necessary to improve efficiency and cost-effectiveness
Match freight to appropriate trailers based on load requirements and operational constraints
Provide accurate freight quotes and rates by analyzing market trends and operational costs
Ensure that all shipment documentation is complete, accurate, and properly filed

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan
Free online training

Dispatcher

We are looking for a detail-oriented Dispatcher to support daily service operati...

Location

United States , Denver

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 1-2 years of relevant experience in dispatching, logistics coordination, customer service, or a related function
equivalent combinations of training and experience will be considered
Strong attention to detail with the ability to manage multiple tasks accurately and on time
Customer-focused mindset with the communication skills needed to work effectively with drivers, customers, and internal teams
Working knowledge of local geography and mapping tools to support efficient routing decisions
Comfortable using dispatch, scheduling, and record-keeping systems, with the ability to learn new platforms quickly
Able to work independently, stay adaptable in a fast-moving environment, and respond calmly under pressure
Demonstrated initiative, professionalism, and a positive work ethic, along with the ability to collaborate well with others

Job Responsibility

Coordinate incoming service requests and build efficient daily schedules that align driver availability with customer needs
Stay in close contact with customers and internal staff to provide updates, confirm delivery or service arrangements, and resolve scheduling questions
Track driver progress throughout the workday using dispatch tools and make real-time adjustments when priorities or routes change
Prepare the following day’s service plan to help ensure timely coverage and a smooth workflow
Enter new work orders, service tickets, and customer job details into company systems with a high level of accuracy
Review aging open jobs and complete service follow-ups for work that has remained active for extended periods
Audit completed tickets to confirm all required details are documented correctly before billing is processed
Communicate professionally with employees, managers, vendors, customers, and external partners to support service execution
Assist with additional operational or administrative tasks as needed to support the dispatch team
Use dispatch and logistics platforms to maintain organized records and support efficient coordination of field activity

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Dispatcher

We are looking for a Dispatcher to support daily field operations for a construc...

Location

United States , Black Diamond

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatching, call center support, customer service, or a related coordination role
Ability to manage a high volume of calls and schedule changes while remaining organized and detail-oriented
Working knowledge of computer-aided dispatch platforms or similar scheduling and routing systems
Strong verbal communication skills with the ability to interact effectively with customers, field teams, and office staff
Proven ability to coordinate logistics, prioritize competing requests, and make sound decisions under pressure
Comfortable using computers and standard office applications for data entry, communication, and recordkeeping

Job Responsibility

Coordinate daily scheduling and assignment of field personnel to service calls, job sites, and customer requests
Receive incoming calls and service inquiries, gather accurate details, and route work based on urgency, location, and crew availability
Maintain real-time communication with technicians, drivers, and customers to provide status updates and resolve scheduling issues
Use computer-aided dispatch systems and related software to enter work orders, track activity, and document service progress
Adjust assignments throughout the day in response to delays, emergencies, or changing operational priorities
Partner with internal teams to support efficient logistics, improve response times, and ensure work is completed as planned
Deliver attentive customer service by handling questions, confirming appointments, and addressing concerns with urgency and care

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Dispatcher

We are looking for a dedicated Dispatcher to join our team in St. Cloud, Minneso...

Location

United States , Saint Cloud

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2-5 years of dispatch experience in flatbed, open-deck, or heavy-haul trucking
Strong organizational skills with the ability to handle multiple priorities in a fast-paced environment
Excellent communication and customer service skills to effectively interact with drivers and clients
Proficiency in computer-aided dispatch systems and logistics coordination tools
Problem-solving mindset with the ability to adapt to changing situations and resolve issues quickly
Self-motivated and capable of working independently while maintaining a team-oriented approach
Familiarity with freight patterns, market conditions, and operational costs in the trucking industry
High attention to detail to ensure accuracy in documentation and routing

Job Responsibility

Assign loads to drivers by evaluating factors such as hours of service, equipment availability, location, and skill level
Monitor and manage shipments from pickup to delivery, ensuring schedules are met
Maintain consistent communication with drivers to provide updates, resolve issues, and ensure smooth operations
Serve as the primary point of contact for assigned customers, understanding their freight needs and service expectations
Plan and optimize routes for various types of trucking equipment, including flatbed and step-deck trailers
Coordinate permits, escorts, pilot cars, and route surveys for oversize or overweight shipments
Evaluate and adjust routing as necessary to improve efficiency and cost-effectiveness
Match freight to appropriate trailers based on load requirements and operational constraints
Provide accurate freight quotes and rates by analyzing market trends and operational costs
Ensure that all shipment documentation is complete, accurate, and properly filed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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