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The Omaha Tribe of Nebraska Logo The Omaha Tribe of Nebraska · Call Center

Dispatcher

USA, Macy 17.00 - 18.00 USD / Hour · Job Posted June 29, 2026
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Job Description

SUMMARY: The incumbent performs all functions associated with radio net control necessary to transmit and receive law enforcement communications traffic. Operates the State, Tribal and Federal radio network control at the Dispatch Center. Answers and disseminates information received through regular phone systems and two-way radio. Interviews callers ascertaining the nature of the call and providing information is available. Takes complaints and refers to appropriate authorities. Records all radio and telephone communication transactions on appropriate control log. Serves as a Central Receiving and dispatching officer for the Police Department, and on official Citizen's information and complaint center. Maintains logs and files of complaints, police actions and reports. Operates the law enforcement Crime Reporting Information System (CRIS) which is a computerized network consisting of all law enforcement statistical data. Operates the NCIC criminal justice computer system. Serves as the Terminal Agency Coordinator (TAC), responsible for filing teletype documents in appropriate subject files.

Job Responsibility

  • Supervises and receives in-coming and out-going calls from the general public
  • Maintains an accurate daily record of in-coming and out-going calls via telephone or short wave dispatching equipment
  • Receives and classifies telephone messages at communications office and routes messages for transmission to Police Officers
  • Receives and logs complaints from public concerning crimes and police emergencies, broadcast order to police radio units in vicinity to investigate complaints, and relays instructions or questions from remote units
  • In some instances, coordinates all police, fire, ambulance and other emergency request, relaying instructions to unit concerned
  • May transmit or receive messages between various tribal organizations, BIA, or other Law Enforcement agencies
  • Receives and logs in-coming fire calls, questions caller as to location and disposition of emergency
  • Relays messages from scene of fire, police emergency, such as requests for additional help or medical assistance
  • Test various communication systems and reports malfunctions to supervisor
  • Other duties may be assigned

Requirements

  • General Knowledge of the Privacy Act and the Confidentiality of records
  • Excellent Communication skills
  • General knowledge or skills in Clerical or Office procedures
  • Computer Literacy
  • High School diploma or general education degree (GED)
  • or one to three months related experience and/or training
  • or equivalent combination of education and experience
  • Applicant must have at least six (6) months previous experience in field
  • Must possess approved certification in radio dispatching or six (6) months' previous experience as a dispatcher or Police Officer
  • Must have a valid driver license
  • Must have an automobile
  • Possess or pass test for valid standard first aid certification
  • Applicant must be able to pass a personal background check
  • Must have a telephone or able to obtain the service
  • Possess above average verbal skills and remain calm when under intense, stressful situations
  • Ability to perform duties under close or minimum supervision
  • Physically able to work nights, days, weekends-various-shifts
  • Ability to work in very stressful situation which involves unusual mental and nervous pressures
  • Applicant must take and pass a physical examination on an annual basis
  • Applicant is subject to drug testing

What we offer

  • 401(k)
  • Worker's Comp
  • 16+ Paid Holidays
  • Annual Vacation Leave
  • Accrued Sick Leave
  • Other Leave (Jury Duty/Military/Education/Religious/Cultural)
  • Comprehensive & Cost Effective Medical/Dental/Vision Insurance
  • $30,000 Life Insurance
  • FMLA
  • Short Term Disability
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