Dispatcher Job at Robert Half (Austell)

911 Dispatch Supervisor

Individuals in this position supervise and direct subordinate staff. Tasks inclu...

Location

United States , Frisco

Salary:

87436.00 - 104923.00 USD / Year

Summit County, CO

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Minimum three (3) years of 911 dispatching experience
two years of relevant supervisory experience preferred
Working knowledge of law enforcement, fire, and EMS procedures and practices
thorough knowledge of computer systems and their application to Public Safety Communications
EMD, CPR, NIMS, CBI certifications
Successful completion of APCO Supervisory course within the first year of employment
Meets or exceeds all requirements for subordinate levels (Dispatcher I, Dispatcher II, Dispatch Lead)
Knowledge of basic supervisory and employee management principles
Ability to think analytically and apply sound judgement, solve problems, make effective decisions, and act with integrity

Job Responsibility

Supervise and direct subordinate staff
Assign and delegate work projects
Schedule employees to ensure proper staffing levels
Ensure standards of service are maintained in accordance with national standards and the mission and vision of the Summit County 911 Center
Responsible for performance management, including: work performance, coaching, mentoring, and implementing corrective action
Perform the duties of a 911 dispatcher as required
General supervision of assigned employees and daily oversight of dispatchers on the supervisor’s shift
Participate in hiring and training dispatchers
Make disciplinary decisions and initiate disciplinary actions
evaluate performance of dispatchers

Fulltime

Dispatcher

We are looking for a detail-oriented Dispatcher to join our client in Spanish Sp...

Location

United States , Spanish Springs

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatching or a related field is required
Strong customer service skills with the ability to handle diverse situations
Proficiency in using computer-aided dispatch systems and related software
Comfortable managing multi-line phone systems and handling inbound calls
Excellent organizational skills and attention to detail
Ability to coordinate logistics and prioritize tasks effectively
Strong communication skills, both verbal and written
Familiarity with filing systems and general administrative tasks

Job Responsibility

Manage and coordinate dispatch operations to ensure timely and efficient service
Respond to incoming calls and inquiries promptly and professionally using a multi-line phone system
Utilize computer-aided dispatch systems to track and manage schedules and assignments
Provide outstanding customer service by addressing client needs and resolving issues effectively
Organize and maintain filing systems to ensure accurate record-keeping
Communicate with team members to relay critical information and updates
Monitor and manage logistics to optimize resource allocation and minimize delays
Assist in handling high call volumes in a call center environment
Support administrative tasks and maintain operational efficiency
Collaborate with other departments to ensure smooth workflow and service delivery

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Dispatcher

We are seeking a highly organized and adaptable Dispatcher to join our team in G...

Location

United States , Green

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a dispatcher or customer service role
Proficiency with computer programs, including CRM systems and ticketing software
Strong skills in handling inbound calls and assisting customers with their inquiries
Experience in dispatching and coordinating field operations
Ability to effectively manage multiple tasks and meet deadlines in a fast-paced environment
Excellent communication and collaboration skills to work with diverse teams
High level of attention to detail and accuracy in maintaining records
Adaptability to learn and use new technologies or systems as needed

Job Responsibility

Serve as the first point of contact for customers, gathering and clarifying service needs, addressing specific requests or exceptions, and maintaining a high level of satisfaction
Use automated routing systems during peak service times to optimize delivery efficiency
Assist the service intake team by managing calls and inquiries from field technicians to ensure seamless operations
Work closely with service managers and technicians, leveraging collaboration tools like Microsoft Teams and Outlook to meet operational goals
Maintain accurate, detailed records using ticketing systems such as Solomon and Astea, ensuring all service requests are tracked and fulfilled effectively
Adapt quickly to new software or systems to enhance operational processes and improve overall efficiency
Efficiently balance urgent customer demands and competing responsibilities while adhering to deadlines
Perform under pressure with professionalism, collaborating with a variety of personalities to resolve conflicts effectively

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Dispatcher

We are looking for a dedicated Dispatcher in Princeton, Indiana! This is a contr...

Location

United States , Princeton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office applications, including Word, Excel, Teams, and Outlook
Familiarity with load management systems and dispatch operations preferred
Strong organizational and multitasking skills to handle a dynamic work environment
Excellent verbal and written communication abilities
Customer service experience with a focus on resolving issues effectively
Availability to work on Saturdays, up to twice per month, and flexibility to work overtime when required.

Job Responsibility

Coordinate and manage daily dispatch operations, ensuring timely communication with drivers and team members
Utilize load management systems and internal platforms to assign tasks and monitor progress
Respond to inbound calls promptly and provide exceptional customer service to address inquiries or concerns
Collaborate with drivers to resolve any scheduling or operational issues effectively
Maintain accurate records and documentation related to dispatch activities
Assist with prioritizing tasks and managing multiple responsibilities in a fast-paced environment
Operate Office tools such as Word, Excel, Teams, and Outlook for communication and reporting.

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in 401(k) plan
Free online training
Competitive compensation.

Fulltime

Service Dispatcher

Location

United States , Spokane

Salary:

22.00 - 31.00 USD / Hour

Apollo Mechanical Contractors

Expiration Date

Until further notice

Requirements

Communicate clearly with department managers, employees, and company customers
Advanced customer service skills
Effective leader with superb communications skills
Ability to multi-task in faced-paced environment
Organized and detail oriented
Knowledge of industry is recommended
Computer skills- Proficient in Microsoft Office
High school diploma or general education degree (GED)
Minimum of two years related experience and/or training in customer service, dispatching, or project management or equivalent combination of education and experience

Job Responsibility

Maintain the service technician’s daily schedules and dispatch the technicians as service calls are completed
Schedule return trips with customers when parts are in
Maintain the on-call schedule for service technicians
Maintain customer database with current information
Keep customers appraised as to company schedule and requested lead-times
Provide accounting with maintenance contract billing information
Prepare service invoices and timecards for processing
Take incoming customer calls
Create, schedule, and coordinate service orders as calls are received
Respond to all messages left overnight

What we offer

Medical, Dental, and Vision
401K with Company Match
STD, LTD, Voluntary Life benefits
Paid Time off

Fulltime

Dispatch Coordinator

We're looking for a proactive and organised Dispatch Coordinator to join our tea...

Location

United Kingdom , Wigston

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Good computer literacy - confident using booking systems (training provided)
Experience in a warehouse, logistics, or dispatch environment
Able to work well as part of a team, but also take initiative and manage your own workload
Strong attention to detail and good organisational skills
FLT (Counterbalance) licence preferred

Job Responsibility

Booking items in and out using internal systems
Overseeing dispatch and ensuring accurate, timely delivery of outgoing goods
Packing items safely and efficiently
Understanding and processing customer requirements
Handling goods in/out and incoming tools and materials
Stock taking and inventory management
Some lifting and manual handling involved
Using FLT (Counterbalance) - ideally with a valid licence (expired within the last 6-12 months is acceptable)

What we offer

Full-time, stable role in a friendly team
Own desk and laptop provided within an active shop floor environment
Early Friday finish - 2pm every Friday
Supportive training and development where needed
Long-term opportunity in a growing business

Fulltime

Dispatcher - Fuel Delivery

We are seeking an outstanding candidate to join our amazing team! This is a grea...

Location

Salary:

Not provided

Faststop Petroleum

Expiration Date

Until further notice

Requirements

Able to work a fixed schedule - 5 days
Must be able to work with minimal supervision
Dispatch experience is preferred but not required
Strong communication and customer service skills necessary
Prior fuel industry experience a plus
Must be able to make effective decisions
Position requires availability for "on-call" rotation

Job Responsibility

Utilizing "State of the art" dispatching systems - efficiently schedule drivers and third party haulers daily ensuring on-time delivery of product to various delivery points
Sets driver daily work in an efficient and professional manner to include fair route assignments while achieving maximum efficiency and cost savings for our customers
Manages complex routine including rescheduling, and handles any and all delivery issues and promptly communicates the concerns with the customer service team for follow up
Plan deliveries 24/48 hours in advance
Assimilate information from a variety of sources and prioritize needs
Identify what was sold and anticipate customer fuel needs
Determine who needs loads, identifying most critical/least critical
Assess market impact on loads Interact with CSR about orders and design load strategies if needed
Schedule timely deliveries to eliminate possible run outs
Meet delivery windows on all loads

Fulltime

Dispatcher

Seeking a talented dispatcher to support overweight/oversized shipments returnin...

Location

Canada , Bécancour

Salary:

60000.00 - 73000.00 USD / Year

Randstad

Expiration Date

Until further notice

Requirements

2+ years in dispatching in the trucking industry

Job Responsibility

Support overweight/oversized shipments returning from USA to Quebec

What we offer

Monday to Friday 8am to 5pm
Company laptop provided
Vacation weeks negotiable based on experience

Fulltime

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