Dispatcher Job at Randstad (Bécancour)

911 Dispatch Supervisor

Individuals in this position supervise and direct subordinate staff. Tasks inclu...

Location

United States , Frisco

Salary:

87436.00 - 104923.00 USD / Year

Summit County, CO

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Minimum three (3) years of 911 dispatching experience
two years of relevant supervisory experience preferred
Working knowledge of law enforcement, fire, and EMS procedures and practices
thorough knowledge of computer systems and their application to Public Safety Communications
EMD, CPR, NIMS, CBI certifications
Successful completion of APCO Supervisory course within the first year of employment
Meets or exceeds all requirements for subordinate levels (Dispatcher I, Dispatcher II, Dispatch Lead)
Knowledge of basic supervisory and employee management principles
Ability to think analytically and apply sound judgement, solve problems, make effective decisions, and act with integrity

Job Responsibility

Supervise and direct subordinate staff
Assign and delegate work projects
Schedule employees to ensure proper staffing levels
Ensure standards of service are maintained in accordance with national standards and the mission and vision of the Summit County 911 Center
Responsible for performance management, including: work performance, coaching, mentoring, and implementing corrective action
Perform the duties of a 911 dispatcher as required
General supervision of assigned employees and daily oversight of dispatchers on the supervisor’s shift
Participate in hiring and training dispatchers
Make disciplinary decisions and initiate disciplinary actions
evaluate performance of dispatchers

Fulltime

Dispatcher

We are looking for a detail-oriented Dispatcher to join our client in Spanish Sp...

Location

United States , Spanish Springs

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in dispatching or a related field is required
Strong customer service skills with the ability to handle diverse situations
Proficiency in using computer-aided dispatch systems and related software
Comfortable managing multi-line phone systems and handling inbound calls
Excellent organizational skills and attention to detail
Ability to coordinate logistics and prioritize tasks effectively
Strong communication skills, both verbal and written
Familiarity with filing systems and general administrative tasks

Job Responsibility

Manage and coordinate dispatch operations to ensure timely and efficient service
Respond to incoming calls and inquiries promptly and professionally using a multi-line phone system
Utilize computer-aided dispatch systems to track and manage schedules and assignments
Provide outstanding customer service by addressing client needs and resolving issues effectively
Organize and maintain filing systems to ensure accurate record-keeping
Communicate with team members to relay critical information and updates
Monitor and manage logistics to optimize resource allocation and minimize delays
Assist in handling high call volumes in a call center environment
Support administrative tasks and maintain operational efficiency
Collaborate with other departments to ensure smooth workflow and service delivery

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Dispatcher

We are seeking a highly organized and adaptable Dispatcher to join our team in G...

Location

United States , Green

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a dispatcher or customer service role
Proficiency with computer programs, including CRM systems and ticketing software
Strong skills in handling inbound calls and assisting customers with their inquiries
Experience in dispatching and coordinating field operations
Ability to effectively manage multiple tasks and meet deadlines in a fast-paced environment
Excellent communication and collaboration skills to work with diverse teams
High level of attention to detail and accuracy in maintaining records
Adaptability to learn and use new technologies or systems as needed

Job Responsibility

Serve as the first point of contact for customers, gathering and clarifying service needs, addressing specific requests or exceptions, and maintaining a high level of satisfaction
Use automated routing systems during peak service times to optimize delivery efficiency
Assist the service intake team by managing calls and inquiries from field technicians to ensure seamless operations
Work closely with service managers and technicians, leveraging collaboration tools like Microsoft Teams and Outlook to meet operational goals
Maintain accurate, detailed records using ticketing systems such as Solomon and Astea, ensuring all service requests are tracked and fulfilled effectively
Adapt quickly to new software or systems to enhance operational processes and improve overall efficiency
Efficiently balance urgent customer demands and competing responsibilities while adhering to deadlines
Perform under pressure with professionalism, collaborating with a variety of personalities to resolve conflicts effectively

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Dispatcher

Responsible for coordinating and managing the schedule and movement of Engineers...

Location

United Kingdom , Newmarket

Salary:

26208.00 GBP / Year

Sureserve

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
additional coursework or certification in logistics, transportation, or a related field is a plus
previous experience in dispatching, logistics, or a similar role is preferred
excellent communication and interpersonal skills
strong organisational and multitasking abilities
ability to remain calm and efficient under pressure
problem-solving skills and the ability to make quick decisions

Job Responsibility

Plan and dispatch Engineers to various locations according to customer requests, specifications, or needs
maintain clear and effective communication with drivers, clients, and team members to provide updates, instructions, and resolve any issues
track the status and location of Engineers, to ensure timely arrivals and departures
address and manage emergency and delays by coordinating with the appropriate personnel and resources to provide swift solutions
handle customer inquiries, complaints, and service requests in a professional and courteous manner
ensure that all dispatch activities comply with company policies, safety regulations, and legal requirements

What we offer

Discretionary bonus of up to £1,800.00 per annum on successful achievement of monthly KPI’s
contributory Pension scheme
life assurance
29 days annual leave inclusive of bank holidays
enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave
Sureserve Benefits Hub, accessing over 1000’s retail discounts
virtual GP service, 24/7, 365 days, available for employees and your immediate family
employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme

Onboarding & Dispatch Specialist

We are looking for an Onboarding & Dispatch Specialist to be the champion of the...

Location

United States , Golden

Salary:

60000.00 - 65000.00 USD / Year

Meritech

Expiration Date

Until further notice

Requirements

Experience in customer onboarding, dispatching, scheduling coordination, or customer support (preferably in a service or equipment-based industry)
Strong organizational skills with the ability to manage multiple tasks simultaneously
Excellent verbal and written communication skills
Ability to solve problems and make decisions quickly in fast-moving situations
Proficiency with CRM systems, scheduling/dispatch software, and standard office applications
High attention to detail and strong follow-through
Ability to remain calm and professional when handling customer issues or operational challenges
Experience coordinating field technicians or working in a mechanical/equipment service environment
Knowledge of routing optimization or workforce management tools
Familiarity with basic mechanical concepts or equipment maintenance terminology

Job Responsibility

Serving as the main point of contact for new and existing customers immediately after equipment purchase
Guiding customers through the onboarding workflow, including providing digital resources such as installation manuals, owner’s manuals, and parts catalogs from the Meritech Resource Library
Coordinating with Service and Installation Teams to schedule installs or service visits and ensure a smooth onboarding process
Conducting onboarding calls or virtual sessions to ensure customers understand equipment functionality, maintenance requirements, warranty terms, and available support options
Scheduling, routing, and dispatching maintenance technicians for onsite mechanical service, ensuring efficient coverage and timely support
Prioritizing service calls based on urgency, customer status, technician skillsets, location, and workload
Communicating with customers regarding technician arrival times, service updates, or changes to scheduled appointments
Filtering technical support requests to appropriate teams and addressing customer questions or concerns during onboarding or service operations
Escalating complex issues to Sales, Operations, or Technical Support teams when needed
Maintaining accurate customer records, service histories, and scheduling data in CRM or service management systems

What we offer

A comprehensive benefits package including Medical, Dental, Vision, Life, Disability, and 401(k) with company contributions
3 weeks annually of paid-time-off and sick leave accrual, with increases based on tenure
Paid company holidays

Fulltime

Service Dispatcher

Location

United States , Spokane

Salary:

22.00 - 31.00 USD / Hour

Apollo Mechanical Contractors

Expiration Date

Until further notice

Requirements

Communicate clearly with department managers, employees, and company customers
Advanced customer service skills
Effective leader with superb communications skills
Ability to multi-task in faced-paced environment
Organized and detail oriented
Knowledge of industry is recommended
Computer skills- Proficient in Microsoft Office
High school diploma or general education degree (GED)
Minimum of two years related experience and/or training in customer service, dispatching, or project management or equivalent combination of education and experience

Job Responsibility

Maintain the service technician’s daily schedules and dispatch the technicians as service calls are completed
Schedule return trips with customers when parts are in
Maintain the on-call schedule for service technicians
Maintain customer database with current information
Keep customers appraised as to company schedule and requested lead-times
Provide accounting with maintenance contract billing information
Prepare service invoices and timecards for processing
Take incoming customer calls
Create, schedule, and coordinate service orders as calls are received
Respond to all messages left overnight

What we offer

Medical, Dental, and Vision
401K with Company Match
STD, LTD, Voluntary Life benefits
Paid Time off

Fulltime

Dispatcher

We are looking for a dedicated Dispatcher in Princeton, Indiana! This is a contr...

Location

United States , Princeton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office applications, including Word, Excel, Teams, and Outlook
Familiarity with load management systems and dispatch operations preferred
Strong organizational and multitasking skills to handle a dynamic work environment
Excellent verbal and written communication abilities
Customer service experience with a focus on resolving issues effectively
Availability to work on Saturdays, up to twice per month, and flexibility to work overtime when required.

Job Responsibility

Coordinate and manage daily dispatch operations, ensuring timely communication with drivers and team members
Utilize load management systems and internal platforms to assign tasks and monitor progress
Respond to inbound calls promptly and provide exceptional customer service to address inquiries or concerns
Collaborate with drivers to resolve any scheduling or operational issues effectively
Maintain accurate records and documentation related to dispatch activities
Assist with prioritizing tasks and managing multiple responsibilities in a fast-paced environment
Operate Office tools such as Word, Excel, Teams, and Outlook for communication and reporting.

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in 401(k) plan
Free online training
Competitive compensation.

Fulltime

Evening Shift Dispatcher

Are you a logistics pro who shines when the sun’s going down? ... Do you know yo...

Location

Canada , Lachine

Salary:

50000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

February 05, 2026

Requirements

Bilingual (French and English)
Minimum of 2 years of experience in a similar dispatch role
Experience in Container and van loads
Knowledge of the transportation industry
Proficiency in computer systems and software
Strong problem-solving skills
Excellent organizational skills to manage multiple tasks efficiently

Job Responsibility

Dispatch pickups and deliveries to drivers quickly and efficiently, ensuring optimal management of Van Load and Container transport operations
Manage a fleet of 15 to 30 drivers, ensuring smooth coordination and maximum productivity
Maintain clear and continuous communication with drivers at all times
Ensure on-time service for all pickups and deliveries while adhering to strict schedules
Provide drivers with their work schedules to facilitate effective planning and coordination
Plan tasks for the following day to maximize efficiency and productivity
Perform any other related tasks to contribute to the smooth operation of transport services

What we offer

Group insurance package and RRSP+match package
Payroll is weekly
Profit sharing program
Employee assistance program after 3 months
Full gym (24/7 access)
Additional company perks (events, salary revision, growth, parties, paid lunches)

Fulltime

Dispatcher

Randstad

Location:
Canada , Bécancour

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 01, 2025

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