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We are looking for a Dispatcher to support daily transportation operations for a busy logistics fleet. This contract opportunity with potential for a permanent role is fully onsite and is ideal for someone who can balance scheduling, compliance, and customer coordination in a fast-paced environment. The position focuses primarily on domestic dispatching while also providing cross-training in international operations to strengthen team coverage. Success in this role requires strong attention to detail, sound judgment, and the ability to keep drivers, customers, and internal partners aligned throughout each shipment cycle.
Job Responsibility:
Build and adjust driver schedules for pickup and delivery activity based on freight needs, equipment availability, and hours-of-service limitations
Plan load order carefully by considering tank readiness, wash requirements, and product compatibility before assigning work
Provide drivers with clear instructions covering route details, site expectations, safety protocols, and customer-specific handling requirements
Track shipments and equipment status through dispatch systems to stay ahead of delays, exceptions, and changing delivery timelines
Apply transportation, hazardous materials, and company safety standards consistently across all dispatch decisions and daily activities
Respond quickly to operational disruptions such as weather issues, customer changes, equipment problems, or late arrivals to keep service on track
Coordinate with terminals, plants, wash locations, maintenance teams, and customers to confirm timing and reduce unnecessary downtime
Review shipment records for accuracy, including bills of lading, hazardous material documentation, proof of delivery, and daily dispatch updates
Maintain reliable load tracking, status records, and operational reporting to support smooth handoffs and informed decision-making
Develop working knowledge of overseas dispatch processes to provide backup coverage when needed
Requirements:
Prior experience in dispatching, logistics coordination, or transportation operations is required
Working knowledge of hazardous material procedures, including HM126 training or closely related experience, is strongly preferred
Familiarity with dispatch software, load tracking systems, or computer-aided dispatch tools is needed
Strong understanding of U.S. geography and route planning considerations is important for effective scheduling
High attention to detail with the ability to manage documentation, timing, and compliance requirements accurately
Effective communication and customer service skills with the ability to work well with drivers, customers, and internal teams
Ability to work onsite in Toledo, Ohio, on an 8:00 a.m. to 5:00 p.m. schedule with a one-hour lunch, and participate in on-call coverage after training
Comfortable working in a fast-moving environment where priorities can shift throughout the day
What we offer:
Medical, vision, dental, and life and disability insurance