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Responsible for responding appropriate equipment or personnel to emergency and non-emergency calls for fire and emergency medical services as well as on call department services. Identifies and dispatches appropriate units; complies with USAP policies and procedures to ensure the safety of all public safety responders and the public.
Job Responsibility:
Responsible for maintaining a safe and clean workplace and ensuring that safety is the highest priority in the workplace
Monitors, answers, interprets, prioritizes, and dispatches emergency responders for calls received via the 911 phone system, administrative phone system, the various radio systems or other means
Monitors the automatic fire alarm system and dispatches emergency responders and/or technicians as appropriate and creates corresponding service requests for technicians
Monitors, answers, and interprets various equipment indicating facilities emergencies
Responsible for communicating with and notifying emergency service personnel when appropriate
Monitors and operates HF/VHF/Satellite telephone equipment, various radio equipment and assists communications technicians with troubleshooting equipment when necessary
Assists with operational aircraft communications, including uncontrolled airfield announcements and distributing aircraft movement reports
Maintains knowledge of, and tracks, vehicle movements, field parties and Recreation groups in accordance with the USAP safe travel policy
Performs communication related data entry utilizing Firehouse Software, Word, Excel, Power Point, Outlook and other applications
Thoroughly communicates current and pertinent information during every shift exchange
Coordinates international communications and relays information to appropriate agencies
Handles sensitive information in a confidential manner
Interacts with the National Science Foundation, military and other agency officials, both over the phone and in person, in a professional and tactful manner
Provides set-up and communications staffing personnel for the Emergency Operations Center (EOC) during emergency events and drills
Coordinates radio communications as required during Fire Department, SAR or mass casualty events/drills
Notifies communications technicians when equipment malfunctions or failures occur
Provides communication support to personnel in the field
Monitors vehicle travel away from station during winter and win-fly
Works a varied schedule to ensure 24/7 coverage of the communications center
Assists Dispatch Communications Supervisor with special projects as required
Performs other duties as assigned by the Lead Dispatcher
Requirements:
High School diploma or GED
Incident Command System (ICS) 100 and 200 certifications are required for offer consideration (training offered through FEMA)
2 years of emergency services (Fire, EMS, and/or Law Enforcement) dispatch experience
Must hold a valid emergency dispatcher certification from APCO, NENA, or a state agency, and/or a DoD Telecommunicator I/II certification
Willingness and ability to deploy to Antarctica for extended periods
Successful completion of Medical and Dental examinations required by the NSF for deployment to Antarctica
Successful completion of drug screening and background check required by employer
Successful completion of Federal Background Check required by the NSF
Must be willing and able to lift and move items, parts, assemblies, and equipment up to the safety regulation maximum as required by the position
Must be willing and able to perform physical activities including heavy lifting, climbing in and out of equipment, crawling, and working outdoors in extreme cold as required by the position
Must participate in community programs, such as “house-mouse” (chores), “daisy-picking” (cleaning-up around the station), recycling efforts & safety objectives
Valid Driver’s License issued in the United States
Must be able to obtain and maintain facility credentials/authorization
US Citizenship is required for facility credentials/authorization at this work location