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Dispatcher West End / Eielson - Denali National Park

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Aramark UK

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Location:
United States , Denali National Park & Preserv

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

We are seeking a highly organized and detail-oriented Transportation Dispatcher to coordinate and manage the daily logistics of our transportation operations from the West-End/Eielson area of Denali National Park and Preserve. The ideal candidate will ensure efficient scheduling, communication, and tracking of vehicles and drivers while maintaining excellent service quality and compliance with company policies.

Job Responsibility:

  • Coordinate and process daily as well as special transportation events
  • Communicate needs as needed within this context
  • Direct and coordinate field transportation operations as directed by Dispatch Assistant Manager or as needed
  • Respond appropriately to needs communicated via radio and land lines
  • Work with Transportation Manager to utilize complete productivity of shuttle at all times
  • Train new hires on POS system, overall safety, and job responsibilities
  • Monitor and document departmental personnel with respect to process and procedures involving but not limited to radio calls and proper procedures, proper driver check-in and check-out / punctuality procedures, proper reporting procedures, proper notification of random and reasonable suspicion drug / alcohol test procedures
  • Assign and dispatch appropriate vehicle equipment per event
  • Work closely with all other transportation departments to ensure efficient and timely service for guests
  • Be the first response for emergencies
  • Act as communication hub for management and staff during any emergencies Data entry as required including but not limited to all ridership data
  • Responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions
  • Ensure that corporate policies and procedures are posted on bulletin boards
  • Employee is responsible for knowing the environmental aspects and associated impacts of their job position
  • Employee will have no less than 1 performance review per season to include an evaluation of performance standards as they relate to work instructions addressing their department’s environmental aspects
  • Employee will be aware of environmental objectives and targets within their department and how the objectives and targets affect their job performance
  • Other duties as assigned

Requirements:

  • Previous experience demonstrating an ability to organize, prioritize and process information
  • Must have good multi-tasking skills
  • Must have 1 year of Supervisor/Team Lead experience
  • Demonstrated ability to attend to details and creative problem solving
  • Demonstrated good customer service skills
  • Proper phone etiquette
  • Demonstrated knowledge of effective oral and written communication skills
  • Demonstrated knowledge of basic computer skills, including MS Word and MS Excel
  • Ability to work unsupervised in a high-pressure environment
  • Previous experience in a transportation related dispatch office preferred
  • Previous experience in office related work a plus
  • Previous customer service experience helpful

Nice to have:

  • Previous experience in a transportation related dispatch office
  • Previous experience in office related work
  • Previous customer service experience
What we offer:
  • competitive wages
  • paid Holidays
  • Sick Pay
  • Benefits Stipend
  • On-site housing and meal plan ($16/day all inclusive)
  • local discounts

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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