Dispatcher / Customer Service Representative Job at Robert Half (New Castle)

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Distribution Customer Service Representative

We are looking for a dependable Distribution Customer Service Representative to ...

Location

United States , Orlando

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a distribution, warehouse, or customer service environment is required
Working knowledge of shipping and receiving procedures, including shipment processing and documentation
Experience using inventory, order entry, or distribution software in a fast-paced setting
Ability to manage customer accounts, enter orders accurately, and provide strong service support
Strong organizational skills with the ability to balance warehouse tasks and customer-facing responsibilities
Comfortable working in an entry-level to early-career role that requires both independent work and team collaboration

Job Responsibility

Coordinate daily shipping and receiving activities to ensure materials and orders move accurately and on schedule
Process customer orders, update account information, and maintain accurate records in inventory and order management systems
Respond to customer inquiries by phone and email, resolving service issues with professionalism and urgency
Work with dispatch, scheduling, and warehouse teams to support order flow and delivery timelines
Monitor inventory transactions and assist with keeping stock data organized and current within company software platforms
Support onboarding and day-to-day guidance for new team members by sharing standard operating procedures and workflow expectations
Prepare shipping documentation and use parcel or distribution software tools to complete outbound transactions
Assist with operational tasks tied to distribution processes, including system-related updates when required by the business

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

Customer service representative needed to support and book jobs for handyman ser...

Location

United States , Albuquerque

Salary:

18.00 - 20.00 USD / Hour

Mr. Handyman

Expiration Date

Until further notice

Requirements

Live within the area
Have 2+ years of experience in an office setting
Solving problems must come easily to you
Complete a background check
Professional communication and phone skills

Job Responsibility

Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations
Create Life-Long Customers – Deliver a great experience that wows every customer
You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time

What we offer

Competitive pay $18-$20 an hour
Advancement and growth opportunities
Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
The pride that comes with applying your skills in a challenging and varied work environment
The opportunity to wow customers with a best-in-class customer experience and solutions
Flexibility with hours so you can take care of life’s important events
Paid Holiday's and vacation
Bonus Opportunities available

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to support day-to-day custo...

Location

United States , Sarasota

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a customer service or call center environment is required
Background supporting dispatch operations or coordinating service communication is preferred
Working knowledge of Microsoft Office and comfort using computer-based systems in a fast-paced setting
Ability to learn new software applications quickly and apply them accurately in daily work
Strong verbal communication skills with the ability to manage multiple tasks and priorities at once
Effective problem-solving skills and sound judgment when responding to customer questions or concerns
Dependable work habits, punctuality, and the ability to perform independently with minimal supervision
Detail-oriented attitude with a strong commitment to customer satisfaction

Job Responsibility

Handle a consistent flow of inbound customer calls each day, responding promptly and professionally to service-related questions and concerns
Direct callers to the appropriate team members and work closely with dispatch personnel to support timely communication and service coordination
Provide courteous assistance to customers while maintaining a positive experience across every interaction
Record, verify, and update customer and service information accurately within company systems and operational tools
Use Microsoft Office and related business applications to manage daily administrative and customer support tasks
Address customer issues efficiently by gathering details, identifying solutions, and following through to resolution
Support dispatch-related activities by relaying updates and helping ensure clear communication between departments
Maintain well-organized digital records and documentation to support ongoing service and reporting needs

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are looking for a customer-focused Customer Service Representative to join a ...

Location

United States , Farmingdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, order management, or a related support role
Ability to communicate effectively with customers and internal departments in a fast-paced environment
Strong attention to detail when handling quotes, orders, scheduling, and documentation
Comfortable coordinating logistics-related information and responding to delivery questions
Problem-solving skills with the ability to address concerns in a calm and detail-oriented manner
Basic computer proficiency and experience updating information in business systems
Dependable time management skills and flexibility to support seasonal scheduling demands

Job Responsibility

Manage customer inquiries related to product selection, pricing, stock levels, and estimated fulfillment timelines
Prepare and enter quotes, sales orders, and delivery requests with careful attention to customer specifications and order accuracy
Coordinate with sales, production, dispatch, and logistics partners to monitor order progress and keep customers informed
Resolve service issues, returns, and complaints with care while working toward timely and practical solutions
Maintain accurate documentation of customer communications, order activity, and feedback within company record systems
Assist with account-related follow-up and billing support when additional customer service attention is needed
Recognize opportunities to recommend related products or services that match customer requirements
Follow company expectations for workplace safety, attentive conduct, and service quality in all interactions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

Mr. Handyman is seeking an experienced Customer Service Representative / Dispatc...

Location

United States , Tyngsboro

Salary:

16.00 - 20.00 USD / Hour

Mr. Handyman

Expiration Date

Until further notice

Requirements

Strong communication and phone skills
Excellent organizational and multitasking abilities
Experience using computer-based scheduling and CRM systems
ServiceTitan experience preferred
Construction, home services, or trades industry knowledge preferred
Professional, dependable, and customer-focused

Job Responsibility

Answer incoming customer calls and assist with service requests
Schedule and dispatch technicians to maximize daily productivity
Communicate appointment details and manage customer expectations
Follow up with customers regarding appointments and service concerns
Maintain accurate customer records in ServiceTitan
Coordinate with technicians and office staff throughout the day
Support customer satisfaction and retention through professional communication
Promote the Mr. Handyman Done Right Promise

What we offer

Aflac insurance
Dental insurance
Retirement plan available
Paid Time Off (PTO)
Paid holidays

Fulltime

Customer Service Representative

An insurance company is looking for curious and enthusiastic customer service re...

Location

Canada , Saint-Lambert

Salary:

22.00 - 25.00 CAD / Hour

Randstad

Expiration Date

July 27, 2026

Requirements

Minimum one year customer service experience
Bilingualism in French and English is required to interact daily with English-speaking clients and stakeholders outside of Quebec
Empathy, courtesy, curiosity
Team player

Job Responsibility

Inbound calls in English and French
File opening: identification and coverage validation
Dispatch to the right service level according to demand
Various follow-ups
Provide empathetic and courteous service at all times
Demonstrate curiosity and resourcefulness in finding solutions to requests
Offer a service included in the assistance coverage by scheduling appointments with external suppliers when necessary

What we offer

Competitive salary based on experience
Hybrid work mode with presence in the office 2 to 3 days a week
Flexible schedule according to your availability (minimum 20 hours)
Superb offices in St-Lambert

Fulltime

Customer Service Representative

We are seeking a detail-oriented and customer-focused professional to support a ...

Location

United States , Norwalk

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in customer service, order entry, logistics, supply chain, operations, or account support environments preferred
Strong experience handling inbound customer calls and responding to customer inquiries in a professional and timely manner
Excellent organizational skills with the ability to manage multiple priorities, deadlines, and accounts simultaneously
Strong written and verbal communication skills with the ability to collaborate cross-functionally with Sales, Logistics, and Operations teams
Experience with CRM systems, customer account management, and maintaining accurate customer records
Ability to coordinate shipments, track orders, and provide proactive updates regarding delays or delivery issues
High attention to detail with strong problem-solving and follow-up skills
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
Ability to work both independently and within a collaborative team environment
Experience supporting inventory reconciliations, claims processing, or operational reporting is a plus

Job Responsibility

Manage customer inquiries and ensure all requests are handled within established service level agreements (SLAs)
Maintain and update customer master data and CRM systems to ensure accuracy and organization
Partner closely with Sales and Logistics teams to coordinate shipments, resolve delivery issues, and communicate updates proactively to customers
Monitor inventory levels, stock rotation, shipment tracking, delays, payments, and other account-related activity to support smooth operations and customer satisfaction
Optimize container loads and oversee tracking and tracing of overseas shipments from mills, warehouses, and ports of dispatch
Create, organize, and maintain documentation related to operational processes, shipping requirements, compliance, and regulatory standards
Identify process improvements, system enhancements, and digitalization opportunities to streamline workflows and improve operational efficiency
Collaborate with internal teams to support overall business goals, team KPIs, and continuous improvement initiatives
Assist with additional operational projects including inventory reconciliations, claims management, and reporting needs

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Free online training

Fulltime

Customer Service Representative

Are you a person of action who thrives in a fast-paced environment? An undispute...

Location

Canada , Laval

Salary:

19.00 - 21.00 CAD / Hour

Randstad

Expiration Date

July 10, 2026

Requirements

Significant experience in customer service (face-to-face interaction required)
Ability to manage multiple priorities simultaneously (multitasking) at a fast pace
Proficiency in Outlook and Word
Excellent command of spoken and written French (English is a significant asset)
Interest in the construction or hardware industry.

Job Responsibility

Greet customers in the branch and respond to phone calls and emails in a professional manner
Enter orders into the internal system and ensure they are followed up on rigorously
Work closely with the dispatch department to coordinate deliveries
Advise customers on technical products (comprehensive training provided)
Actively participate in the growth of customer accounts through the internal program.

What we offer

Competitive salary between $19 and $21/hour depending on experience
Monthly allowance of $176 for your travel expenses
Full range of insurance and RRSP plan with employer contribution
Stable 40-hour/week schedule (no rotation) with the possibility of paid overtime
Annual closure during the holiday season
Real opportunities for advancement to outside sales or management roles.

Fulltime

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Dispatcher / Customer Service Representative

Job Description

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