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Dispatcher and Customer Service

https://www.randstad.com Logo

Randstad

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Location:
Canada , Saint-Bruno

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

50000.00 - 60000.00 CAD / Year

Job Description:

A full-service moving company with over 40 years in the industry, specializing in residential, commercial, and long-distance relocation services. Providing efficient, stress-free moves driven by excellent customer service and meticulous logistical planning. ... Currently seeking a highly organized and motivated Dispatch Coordinator to be the nerve center of our daily operations. The Dispatch Coordinator is responsible for the real-time coordination of moving crews, trucks, and equipment to ensure all scheduled moves are executed efficiently and punctually.

Job Responsibility:

  • Plan, organize, and assign daily work schedules for all moving crews (drivers, movers, packers) based on job size, location, and crew capabilities
  • Create and optimize efficient routes and driving directions for all vehicles, considering traffic, distance, and time constraints
  • Plan and ensure all necessary resources (packing supplies, specialized equipment, etc.)
  • Monitor crew locations and progress throughout the day
  • Act as the primary point of contact for crews in the field troubleshooting logistical issues, traffic delays, or unexpected job complications
  • Maintain constant, professional communication with customers regarding estimated time of arrivals (ETAs) and any service changes

Requirements:

  • Posses proven experience in a logistics field (dispatch or coordination)
  • Exceptional organizational and multitasking skills with keen attention to detail
  • Excellent verbal and written communication skills in French with intermediate English, Spanish is a plus!
  • Strong geographical knowledge
  • Logical, friendly, mature, reliable

Nice to have:

Spanish is a plus!

What we offer:
  • Monday to Friday 7am to 5pm range, flexible
  • 40-hour-work weeks, no weekends
  • A flexible working environment with a boss who gives back to his employees
  • A supportive team that values teamwork

Additional Information:

Job Posted:
December 24, 2025

Expiration:
February 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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