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As a Dispatch Specialist, you will provide support to the Transportation Department in coordination with customer, suppliers, drivers, and other Dot/DTI employees.
Job Responsibility:
Provide excellent customer service to both internal and external customers
Schedule appointments with customers via phone, email, or web-based formats
Communicate with drivers on schedules and work assignments
Work with multiple departments and manage a diverse and hectic workload
Apply lean thinking and tools to identify and eliminate waste in all areas of the position
Requirements:
High school diploma, General Equivalency Degree, or relevant work experience
Excellent mathematical and reading skills
Computer skills, including knowledge of Microsoft Office programs
Ability to multi-task and work in a fast-paced environment
Nice to have:
Administrative/Clerical experience preferred
Effective professional verbal written communication skills
Experience working in both team and independent settings
Exceptional customer service skills and a strong attention to detail
What we offer:
Competitive compensation package, including bonuses for successful performance
Extensive benefits including medical, dental, 401k, and profit-sharing