Dispatch Specialist I Job at Brightspeed (Charlotte)

Onboarding & Dispatch Specialist

We are looking for an Onboarding & Dispatch Specialist to be the champion of the...

Location

United States , Golden

Salary:

60000.00 - 65000.00 USD / Year

Meritech

Expiration Date

Until further notice

Requirements

Experience in customer onboarding, dispatching, scheduling coordination, or customer support (preferably in a service or equipment-based industry)
Strong organizational skills with the ability to manage multiple tasks simultaneously
Excellent verbal and written communication skills
Ability to solve problems and make decisions quickly in fast-moving situations
Proficiency with CRM systems, scheduling/dispatch software, and standard office applications
High attention to detail and strong follow-through
Ability to remain calm and professional when handling customer issues or operational challenges
Experience coordinating field technicians or working in a mechanical/equipment service environment
Knowledge of routing optimization or workforce management tools
Familiarity with basic mechanical concepts or equipment maintenance terminology

Job Responsibility

Serving as the main point of contact for new and existing customers immediately after equipment purchase
Guiding customers through the onboarding workflow, including providing digital resources such as installation manuals, owner’s manuals, and parts catalogs from the Meritech Resource Library
Coordinating with Service and Installation Teams to schedule installs or service visits and ensure a smooth onboarding process
Conducting onboarding calls or virtual sessions to ensure customers understand equipment functionality, maintenance requirements, warranty terms, and available support options
Scheduling, routing, and dispatching maintenance technicians for onsite mechanical service, ensuring efficient coverage and timely support
Prioritizing service calls based on urgency, customer status, technician skillsets, location, and workload
Communicating with customers regarding technician arrival times, service updates, or changes to scheduled appointments
Filtering technical support requests to appropriate teams and addressing customer questions or concerns during onboarding or service operations
Escalating complex issues to Sales, Operations, or Technical Support teams when needed
Maintaining accurate customer records, service histories, and scheduling data in CRM or service management systems

What we offer

A comprehensive benefits package including Medical, Dental, Vision, Life, Disability, and 401(k) with company contributions
3 weeks annually of paid-time-off and sick leave accrual, with increases based on tenure
Paid company holidays

Fulltime

ECONOMIC DISPATCH SPECIALIST / TRADE OPERATOR

EDP Renewables is a global leader in the renewable energy sector and the fourth-...

Location

Spain , Madrid

Salary:

Not provided

EDP

Expiration Date

Until further notice

Requirements

Undergraduate required. Preferred degrees in Engineering, Business, Physics or Math science
Experience working in English (i.e. written and oral English (bilingual))
Valued other languages
Familiar with market jargon is valuable
In one or more of the following areas: electricity/energy markets, renewable regulation, finance
Previous experience as a trader would be valued
Domain of Microsoft Excel and other Office package
VBA, Power BI and R, and SQL would be a plus
Understanding of Microsoft products and/or complementing products (preferred)
Competency in Analytical Problem solving, strong communication, customer/partner relationships, and technology expertise (preferred)

Job Responsibility

Execute market orders for several European electricity markets according to the provided guidelines
Communicate and follow up market results and strategies performance
Daily execute market orders in European electricity markets (Day ahead market/intraday/ bilateral contracts notification) according to the defined guidelines
Communication with internal (e.g Dispatch, Asset Management) and external (e.g. market operators, TSO) parties regarding daily market operations and executions
Monitoring on the markets and strategies performed, reporting to the rest of the department and other internal/external stakeholders about market movements and prices evolution, interpreting financial and market reports

What we offer

Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making
Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits
Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility

Fulltime

Aviation Communication Specialist

The Communication Specialist is one of the first points of contact for discharge...

Location

United States , Oklahoma City

Salary:

38896.00 - 50336.00 USD / Year

Pafford EMS

Expiration Date

Until further notice

Requirements

Ability to perform oriented tasks efficiently and accurately in a fast-paced, high-stress environment
Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion
Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology, and services
Ability to work all shifts, including holidays and weekends
Ability to communicate respectfully and effectively
Ability to summarize key individual characteristics and enter the information into the database (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff
Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change
Education/training REQUIRED: High school graduate or GED
Licensure, Certification, or Registration Requirements for continued employment at one year: Proficiency in above training
CPR

Job Responsibility

Call intake for inter-facility flights
Dispatching the flight team
Flight following
Coordinating helicopter operations with landing zone coordinators and security/police officers at sending and receiving facilities
Taking non-emergency ground ambulance transport requests
Scheduling non-emergency ground ambulance transports
Reading weather reports

What we offer

Relocation assistance is available for qualified candidates

Fulltime

Logistics Specialist

As a Logistics Specialist, you will play a critical role in managing and coordin...

Location

United States , Austin

Salary:

Not provided

Atlas Energy Solutions

Expiration Date

Until further notice

Requirements

4+ years of professional experience in logistics, transportation, or supply chain operations
a degree in supply chain or logistics may be considered equivalent to this experience requirement
Strong organizational, analytical, and communication skills
Proficiency in logistics software and dispatch systems
Ability to work a rotating shifts, including nights and weekends

Job Responsibility

Manage and coordinate the transportation, storage, and distribution of sand across a multi-origin, multi-destination network
Plan and optimize shipping routes to ensure timely and cost-effective deliveries
Track inventory levels and monitor shipments for delays, discrepancies, or issues
Negotiate and maintain relationships with carriers and third-party logistics providers
Ensure compliance with all relevant safety, regulatory, and operational standards are upheld with internal and external business partners
Maintain accurate documentation for all logistics activities, including routing, inventory, and delivery records
Analyze logistics data to identify inefficiencies and implement process improvements
Collaborate with internal teams and external partners to ensure seamless execution of logistics operations
Prioritize tasks effectively based on urgency, importance, and business impact
Support troubleshooting of logistics and equipment issues, ensuring appropriate escalation and resolution

What we offer

100% covered Medical, Dental, and Vision
401K with company match, immediate vesting

Security Monitoring Specialist

We’re a high-tech home security company that’s passionate about protecting the l...

Location

United States , Richmond

Salary:

21.00 USD / Hour

SimpliSafe

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Ability to pass multiple state licensing background checks and monitoring related exams
6 months to 12 months of prior monitoring experience is preferred
Proficiency in basic computer programs, including Microsoft Office and Excel
The ability to maintain self composure while providing a level of comfort and assurance during high intense emergency situations
The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters
Strong work ethic and the drive to contribute to company goals
Ability to prioritize in a fast-paced environment and excellent time management skills
Ability to multitask with different, and sometimes conflicting, events happening at the same time
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Job Responsibility

Provide top-tier monitoring support to all customers with a goal of every home secure
Receive and respond to multiple emergency and non-emergency alarms calls from customers and authority agencies
Ask questions to interpret, analyze and anticipate the caller’s situation to resolve problems, provide information, dispatch emergency services, or refer callers to other point of contacts
Enter clear and concise data in computer system database to maintain logs and records of calls, activities and other account information
Dispatch and coordinate the responses of public safety agencies according to company standard operating procedures
Stay abreast of company policy changes and updates with training material within the dispatcher role
Obtain multiple state regulatory licensing during the new hire training program and participate in all required renewal training to maintain multiple state regulatory licenses

What we offer

participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime