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Dispatch Officer Overnight

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Kissimmee

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

23.00 USD / Hour

Job Description:

The Dispatch Officer Overnight patrols all areas of the property, monitors safety systems, assists guests and employees during emergencies, conducts investigations, gathers evidence, and maintains reports. The role requires physical mobility and interaction with various security systems to ensure the safety of guests and staff. Marriott International is committed to providing equal opportunities in a diverse and inclusive environment.

Job Responsibility:

  • Patrol all areas of the property
  • assist guests with room access
  • monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • lock property entrances when required
  • conduct daily physical hazard inspections
  • respond to accidents, contact EMS or administer first aid/CPR as required
  • assist guests/employees during emergency situations
  • notify appropriate individuals in the event of accidents, attacks, or other incidents
  • defuse guest/employee disturbances
  • call for outside assistance if necessary
  • complete incident reports to document all Security/Loss Prevention related incidents
  • handle all interruptions and complaints
  • resolve safety hazard situations
  • escort any unwelcome persons from the property without interrupting the orderly flow of property operation
  • report to scenes of vehicle accidents/thefts
  • call for assistance using proper code responses
  • complete a Loss Prevention shift summary/daily activity report
  • maintain confidentiality of all Security/Loss Prevention and property reports/documents
  • conduct investigations and gather evidence
  • conduct interviews with relevant parties.

Requirements:

  • Patrol all areas of the property
  • monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • lock property entrances when required
  • conduct daily physical hazard inspections
  • respond to accidents
  • contact EMS or administer first aid/CPR as required
  • assist guests/employees during emergency situations
  • notify appropriate individuals in the event of accidents, attacks, or other incidents
  • defuse guest/employee disturbances
  • call for outside assistance if necessary
  • complete incident reports to document all Security/Loss Prevention related incidents
  • resolve safety hazard situations
  • escort any unwelcome persons from the property
  • report to scenes of vehicle accidents/thefts
  • call for assistance using proper code responses
  • complete a Loss Prevention shift summary/daily activity report
  • conduct investigations and gather evidence
  • conduct interviews with relevant parties
  • follow company policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • complete safety training and certifications
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • prepare and review written documents accurately and completely
  • develop and maintain positive working relationships
  • comply with quality assurance expectations and standards
  • stand, sit, or walk for an extended period of time
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • move through narrow, confined, or elevated spaces
  • move over sloping, uneven, or slippery surfaces.

Nice to have:

High school diploma or G.E.D. equivalent.

What we offer:
  • Great benefits
  • Equal opportunity employer
  • Career opportunities
  • Inclusive environment.

Additional Information:

Job Posted:
September 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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