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Dispatch Lead

United States, Sparks · Job Posted July 03, 2026
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Job Responsibility

  • Direct daily dispatch activity to align driver schedules, freight coverage, and service expectations across transportation operations
  • Monitor driver hours of service and route activity to keep work assignments compliant, efficient, and responsive to customer demands
  • Guide drivers through performance improvement, communication best practices, and safe operating habits to strengthen overall fleet reliability
  • Support the use of transportation technology and mobile driver tools by coaching employees on proper adoption and consistent usage
  • Maintain oversight of vehicle care expectations, including pre-trip and post-trip routines and responsible equipment handling
  • Build strong working relationships with drivers so they feel engaged, informed, and connected to the broader organization
  • Administer safety and compliance programs, including driver file reviews, roadside inspection follow-up, camera event management, and drug and alcohol testing requirements
  • Lead incident response activities such as road tests, accident follow-up, injury coordination, simulator training, and corrective action planning when safety concerns arise

Requirements

  • At least 3 years of experience in transportation, dispatch, fleet operations, or a closely related logistics environment
  • Strong working knowledge of dispatching, ground transportation, and transportation management practices
  • Experience coordinating drivers, freight movement, and fleet activity in a fast-paced, high-volume setting
  • Ability to interpret and manage hours of service requirements, safety expectations, and compliance-related documentation
  • Effective communication and customer service skills, with the ability to build productive relationships across teams and with external partners
  • Solid analytical and problem-solving ability, with sound judgment and the resilience to resolve issues through completion
  • Bachelor’s degree in business, logistics, or a related field preferred

Nice to have

Bachelor’s degree in business, logistics, or a related field

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan

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