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Direct daily dispatch activity to align driver schedules, freight coverage, and service expectations across transportation operations
Monitor driver hours of service and route activity to keep work assignments compliant, efficient, and responsive to customer demands
Guide drivers through performance improvement, communication best practices, and safe operating habits to strengthen overall fleet reliability
Support the use of transportation technology and mobile driver tools by coaching employees on proper adoption and consistent usage
Maintain oversight of vehicle care expectations, including pre-trip and post-trip routines and responsible equipment handling
Build strong working relationships with drivers so they feel engaged, informed, and connected to the broader organization
Administer safety and compliance programs, including driver file reviews, roadside inspection follow-up, camera event management, and drug and alcohol testing requirements
Lead incident response activities such as road tests, accident follow-up, injury coordination, simulator training, and corrective action planning when safety concerns arise
Requirements
At least 3 years of experience in transportation, dispatch, fleet operations, or a closely related logistics environment
Strong working knowledge of dispatching, ground transportation, and transportation management practices
Experience coordinating drivers, freight movement, and fleet activity in a fast-paced, high-volume setting
Ability to interpret and manage hours of service requirements, safety expectations, and compliance-related documentation
Effective communication and customer service skills, with the ability to build productive relationships across teams and with external partners
Solid analytical and problem-solving ability, with sound judgment and the resilience to resolve issues through completion
Bachelor’s degree in business, logistics, or a related field preferred
Nice to have
Bachelor’s degree in business, logistics, or a related field
What we offer
Medical, vision, dental, and life and disability insurance