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We are looking for a proactive and detail-oriented Dispatch Executive to manage order processing, coordinate with logistics partners, and ensure timely delivery of auto parts. The ideal candidate should have strong coordination skills, basic knowledge of dispatch operations, and the ability to communicate effectively with drivers and shipping teams
Job Responsibility:
Manage end-to-end order dispatch process for auto parts
Coordinate with shipping teams and logistics partners for order movement
Generate and share BOL (Bill of Lading) and shipment details
Track shipments and ensure on-time delivery
Follow up regularly with drivers and transport companies
Communicate via calls, emails, and chats with internal and external stakeholders
Resolve delivery issues, delays, or escalations proactively
Maintain accurate dispatch records in Excel / Google Sheets
Update order status and provide timely updates to internal teams
Requirements:
Good English communication skills (spoken & written)
Strong coordination and follow-up skills
Basic knowledge of order management & dispatch process
Proficiency in MS Excel / Google Sheets
Ability to handle multiple shipments and deadlines
Problem-solving mindset and attention to detail
What we offer:
Competitive salary with performance-based incentives
Opportunity to work with US-based logistics and clients
Career growth opportunities within the organization
Training and onboarding support for freshers
Supportive and team-oriented work environment
Monthly/quarterly rewards and recognition programs