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This entry-level role is a great opportunity for an entrepreneurial-spirited, customer-service oriented candidate to learn the flatbed trucking industry from the ground up. If you are looking for a challenging, constantly evolving work environment at a company with long-term growth opportunities, this role could be a great fit for you.
Job Responsibility:
Answer inbound calls from truck drivers professionally and route to correct office staff
Master accurate data entry of customer loads
Maintain accurate records and documentation related to dispatch activities
Scheduling and dispatching truck drivers
Monitoring and tracking shipments for safe, on-time delivery
Communicating with drivers, customers, and stakeholders to provide updates and resolve issues
Requirements:
Associate or bachelor’s degree (preferred), high school diploma, or GED
1–2 years of business experience strongly preferred
Enjoy interacting with and assisting others
Take pride in and ownership of your work
willing to “roll up your sleeves”
Strong communicator (in person, phone, email)
Self-driven, comfortable in fast-paced environment
Problem-solving and creative thinking abilities
Strong follow-up so nothing “falls through the cracks”
Enjoy learning / lifelong learner
Organized
Able to manage priorities and stay calm under pressure