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Engage Cleveland Logo Engage Cleveland · Logistics

Dispatch / Data Entry Trainee

United States, Lorain · Job Posted March 13, 2026
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Job Description

This entry-level role is a great opportunity for an entrepreneurial-spirited, customer-service oriented candidate to learn the flatbed trucking industry from the ground up. If you are looking for a challenging, constantly evolving work environment at a company with long-term growth opportunities, this role could be a great fit for you.

Job Responsibility

  • Answer inbound calls from truck drivers professionally and route to correct office staff
  • Master accurate data entry of customer loads
  • Maintain accurate records and documentation related to dispatch activities
  • Scheduling and dispatching truck drivers
  • Monitoring and tracking shipments for safe, on-time delivery
  • Communicating with drivers, customers, and stakeholders to provide updates and resolve issues

Requirements

  • Associate or bachelor’s degree (preferred), high school diploma, or GED
  • 1–2 years of business experience strongly preferred
  • Enjoy interacting with and assisting others
  • Take pride in and ownership of your work
  • willing to “roll up your sleeves”
  • Strong communicator (in person, phone, email)
  • Self-driven, comfortable in fast-paced environment
  • Problem-solving and creative thinking abilities
  • Strong follow-up so nothing “falls through the cracks”
  • Enjoy learning / lifelong learner
  • Organized
  • Able to manage priorities and stay calm under pressure
  • Able to multi-task without losing details
  • Positive attitude and friendly demeanor

What we offer

  • Performance-based bonus plan
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Vacation and holiday pay
  • Paid parental leave
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