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Dispatch Control Officer

United Kingdom, Port Talbot Employment contract 13.91 GBP / Hour · Job Posted May 04, 2026
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Job Description

We are looking for a SIA Licenced Despatch Control Officer to operate within the Security Despatch Control Point as part of a team implementing Site Access Policy, ensuring effective control of goods, materials, plant and machinery entering and leaving the site. You will be working an average of 42 hours per week covering days and nights. Shifts will be: 4 on, 4 off - 2 days, 2 nights. Shift times will be: 0500-1700 and 1700-0500.

Job Responsibility

  • To act as the first point of contact for all drivers within the Despatch Control Point and process deliveries and collections through the weighbridge in accordance with access and egress procedures
  • To be responsible for the input of accurate data in order to maintain the Site Asset Register database to help protect against theft and fraud
  • Develop a thorough knowledge of the site and it's service providers in order to assist drivers to locate their on-site destination safely
  • To be responsible for the operation of the DCP weighbridge including preparing and printing gate passes
  • Inputting data into the Sundry Sales database and reconcilliation of relevant consignment note for accurate invoving
  • Perform random searches of vehicles prior to them departing site in order to deter and detect any criminal activity and ensure safe practice for load restraint has been observed
  • Ad-hoc duties as required

Requirements

  • Excellent communication skills and a strong customer focus
  • A valid SIA Front-Line License - essential
  • A valid UK Driving License - essential
  • Confidence and ability to establish and maintain good and effective working relationships at all levels
  • Ability to work to deadlines, multitasking and working under pressure
  • Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
  • Able to achieve vetting to BS7858 Standards

What we offer

  • Company sick pay scheme
  • Paid SIA license renewals
  • Enhanced Family Leave Pay
  • Cycle to Work Scheme
  • High staff discounts & rewards scheme
  • Access to Digital GP
  • Excellent pension scheme
  • Death in Service - £5000
  • Recruitment bonus scheme
  • New business lead scheme
  • Employee assistance programme

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