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Position sits in pharmacy call center and assists with medication access needs such as test claims and prior authorizations for multiple retail pharmacy locations.
Job Responsibility:
Dispenses and delivers medications accurately and timely
Demonstrates competence in department automated dispensing and storage devices
Trouble shoots dispensing issues
Prepares non-sterile and sterile products accurately, timely, and consistent with USP standards
Accurately enters medication orders in the computer system and/or effectively navigates within the electronic medical record to facilitate patient care
Utilization of automation and technology to maintain equipment in effective and safe working condition, to efficiently perform job functions, and to serve as a resource for other pharmacy associates and nurses who use the technology
Addresses customer and team members concerns accurately and timely
Triages phone calls from customers such as nurses, physicians, or patients
Assists in training and shares knowledge with pharmacy team members, residents, and students helping them perform and accomplish their duties and responsibilities according to policy, procedures and general standards of pharmacy practice
Actively supports and participates in departmental initiatives including performance improvement activities, department committees, and/or shared governance activities
Complies with legal, regulatory, accreditation standards
Requirements:
High school diploma or GED equivalent required
PTCB/NHA technician certification (CPhT) required
North Carolina Board of Pharmacy registration as a pharmacy technician required within 30 days of hire
Nice to have:
Successful completion of a formal technician training program preferred
One-year previous pharmacy experience preferred
Diploma or associate’s degree in pharmacy technology preferred
Sterile compounding experience is strongly preferred
What we offer:
$6,000 sign-on bonus eligible
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs