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Discharge Pharmacy Services Technician

United States, Winston Salem 22.90 - 34.35 USD / Hour · Job Posted January 30, 2026
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Job Description

Position sits in pharmacy call center and assists with medication access needs such as test claims and prior authorizations for multiple retail pharmacy locations.

Job Responsibility

  • Dispenses and delivers medications accurately and timely
  • Demonstrates competence in department automated dispensing and storage devices
  • Trouble shoots dispensing issues
  • Prepares non-sterile and sterile products accurately, timely, and consistent with USP standards
  • Accurately enters medication orders in the computer system and/or effectively navigates within the electronic medical record to facilitate patient care
  • Utilization of automation and technology to maintain equipment in effective and safe working condition, to efficiently perform job functions, and to serve as a resource for other pharmacy associates and nurses who use the technology
  • Addresses customer and team members concerns accurately and timely
  • Triages phone calls from customers such as nurses, physicians, or patients
  • Assists in training and shares knowledge with pharmacy team members, residents, and students helping them perform and accomplish their duties and responsibilities according to policy, procedures and general standards of pharmacy practice
  • Actively supports and participates in departmental initiatives including performance improvement activities, department committees, and/or shared governance activities
  • Complies with legal, regulatory, accreditation standards

Requirements

  • High school diploma or GED equivalent required
  • PTCB/NHA technician certification (CPhT) required
  • North Carolina Board of Pharmacy registration as a pharmacy technician required within 30 days of hire

Nice to have

  • Successful completion of a formal technician training program preferred
  • One-year previous pharmacy experience preferred
  • Diploma or associate’s degree in pharmacy technology preferred
  • Sterile compounding experience is strongly preferred

What we offer

  • $6,000 sign-on bonus eligible
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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