Discharge Coordinator

• Process discharge requests and prepare associated legal documents on behalf of lenders
• Coordinate the document sign-in/sign-out process across various internal departments
• Handle inbound and outbound mail, ensuring timely registration and dispatch of discharge documents
• Communicate with internal teams via email, phone, and Microsoft Teams
• Maintain detailed records and complete administrative tasks using Excel, Word, and Outlook
• Collaborate closely with the discharge team lead and operations manager to ensure deadlines and service levels are met
• Provide support during peak volume seasons and assist with prioritizing time-sensitive files

• Experience in administration, document handling, or customer support (real estate or legal background is an asset but not required)
• Strong soft skills – professional, approachable, friendly, and a true team player
• High attention to detail and ability to manage tasks in a time-sensitive, fast-paced setting
• Proficient with Microsoft Office tools (Excel, Word, Outlook) and comfortable working 90% of the time on a computer
• Strong written and verbal communication skills
• A go-getter with a positive attitude, eager to learn and grow within the company

Real estate or legal background

• Competitive Compensation with annual bonus
• Work-Life Balance: Hybrid schedule with in-office days on Tuesdays, Thursdays, and a floating third day
• Comprehensive Benefits: Full benefits after 3 months, including 15 vacation days and 10 paid personal days
• Professional Development: Virtual training provided, with opportunities for growth within the organization
• Supportive Work Environment: Open-door policy and collaborative team culture