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Disbursements Specialist

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Ritchie Bros

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Location:
United States , Clinton

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The primary mandate for the Disbursements Specialist is to ensure all consignments are paid on time and that appropriate remittance process and systems are adhered to.

Job Responsibility:

  • Audit and approve the sale of vehicles, for all US Branches, including Title Centers, based on their legal contract terms to meet settlement SLAs to avoid penalties, daily
  • Monitor and communicate issues with open expenses, at Branch level, to ensure timely closure and comply with SLAs
  • Reconcile and/or generate expenses and payable vouchers for vendor invoicing, including: IAA Transport, DMV, and external vendors
  • Audit, balance, and prepare remittances to ensure accuracy and timely payment to customers, in excess of 20 million dollars, daily
  • Prepare aging detail to invoice providers upon request
  • Organize and collate manual remittances and invoices to mail to providers, daily
  • Perform support functions and provide technical assistance for all Branches within the organization through ServiceNow Self-Help Catalog, by analyzing and troubleshooting payable and systematic problems, while working with multiple departments to implement a resolution
  • Communicate and assist customers inside and outside the organization through: Phone, Email, and Chat
  • Assist: Accounting and Tax Departments with internal and external auditor requests, including the IRS, for mandatory state and federal audits, including willingness to explain data and findings to auditors
  • Assist: Buyer Services with same day broker requests and/or refunds
  • Assist: Controller with special expense and check projects to resolve all open and outstanding issues, at Branch level
  • Assist: Finance with reviewing and processing reoccurring compliance rebates
  • Assist: Legal with pulling detail for Provider and Buyer investigative requests
  • Assist: Treasury with research, follow-up, processing and reissuing of payments requests
  • Work with: Sales, Account Managers, Area Managers, RVPs, and the Executive Team on special research projects and payment requests
  • Identify and communicate timely settlement and system issues with co-workers, management, and BT services
  • Document and maintain up-to-date processes and procedures for department responsibilities
  • Other responsibilities may include system testing or special projects, research, and/or reporting as requested by management

Requirements:

  • 2-4 years of experience working in an office environment
  • Proficiency with Microsoft Excel
  • Fluent verbal and written communication skills in English
  • Organized, detailed-oriented and able to multi-task in a fast-paced environment
  • Good analytical and problem-solving skills
  • Customer service orientated
  • Excellent written and verbal communication skills
  • Excellent time management skills to be able to meet strict deadlines
  • Advanced Excel skills (Macros, Pivot Tables, and V-Lookup)

Nice to have:

  • Experience with Microsoft Dynamics GP, Five9, and ServiceNow is preferred
  • Experience working with ERP systems, Oracle is a plus
What we offer:
  • Medical, dental, vision, and basic life insurances
  • Company 401k plan with 100% match for the first 4% contributed
  • 15 days of PTO each year

Additional Information:

Job Posted:
December 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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