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Disaster Response Coordinator

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Airbnb

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Location:
Ireland; United Kingdom

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

50000.00 - 58000.00 EUR; GBP / Year
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Job Description:

As a Disaster Response Coordinator within the Global Crisis Management team, you will play a pivotal role in a dynamic team dedicated to mitigating the impact of unexpected events by preparing, acting decisively, and doing what is right for all of our stakeholders.

Job Responsibility:

  • Review incoming incident notifications and complete proactive research to monitor incidents and events globally
  • Determine which incidents warrant a response, and what that response should be
  • Use internal tools to promptly inform both our internal and external communities as needed
  • Draft and coordinate the delivery of preparedness and response messaging for both external and internal audiences
  • Recognize the need to make critical business decisions that consider the tradeoffs and benefits of potential options
  • Effectively participate in incident response with cross-functional teams
  • Serve as Point of Contact for the GCM Disaster Response team’s responsibilities and actions
  • Provide critical updates to stakeholders
  • Actively participate in product and process improvement efforts and collaborate with the operations manager to develop recommendations for improvements
  • Other duties as requested or assigned

Requirements:

  • At least one year of experience in disaster response related work
  • Excellent written and verbal communication
  • Strong knowledge of internal tools and policies
  • Experience responding to disasters and crises
  • Ability to work weekends
  • Availability to travel occasionally as required
  • Ability to work unexpected hours as needed
What we offer:
  • bonus
  • equity
  • benefits
  • Employee Travel Credits

Additional Information:

Job Posted:
March 04, 2026

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