Disability Case Manager, Randstad

Randstad

Location:
Canada, Ottawa

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

70000.00 - 75000.00 CAD / Year

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Job Description:

As a Disability Case Manager, you'll oversee assigned disability claims, assess medical documentation, and craft return-to-work strategies. This position is centered at one of Canada’s leading insurance providers and contributes to impactful, client-focused disability solutions.

Job Responsibility:

Manage a portfolio of disability claims, ensuring timely and accurate case handling
Evaluate medical documentation to determine claim eligibility and next steps
Provide compassionate support to employees dealing with challenging and traumatic experiences
Communicate effectively with claimants, healthcare providers, and internal teams
Ensure compliance with company policies and regulatory requirements
Maintain confidentiality while handling sensitive information related to disability status and claims

Requirements:

Experience in health, wellness, disability claims, life/health insurance, injury claims and customer service
Strong listening and communication skills
Ability to work in a fast-paced, high volume environment with attention to detail
Works well under pressure and handle sensitive/confidential cases
Managing complex situations with professionalism and care
Bilingual (English & French) required
Organizational skills
Tech savvy
Reliability Status security clearance Protected B

What we offer:

Hybrid workstyle
Paid extensive training
Career opportunity advancement
Competitive salary and annual bonus program
$2000 education reimbursement per year
Benefits employee discount program
Competitive pension plan and life insurance plans
Advantageous share ownership program

Additional Information:

Job Posted:
April 26, 2025

Expiration:
June 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Disability Case Manager

Randstad

Location:Canada, Ottawa

Category:Health and Beauty

Contract Type:Employment contract