Disability Case Manager, Randstad

Randstad

Location:
Canada, Ottawa

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

70000.00 - 75000.00 CAD / Year

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Job Description:

In this dynamic and results-oriented environment, you will take action by delivering client-centered disability solutions in the insurance industry. As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims. This involves assessing medical information and job responsibilities, creating effective case management strategies, and developing return-to-work plans to support individuals during their disability period.

Job Responsibility:

Manage a portfolio of disability claims, ensuring timely and accurate case handling
Evaluate medical documentation to determine claim eligibility and next steps
Provide compassionate support to employees dealing with challenging and traumatic experiences
Communicate effectively with claimants, healthcare providers, and internal teams
Ensure compliance with company policies and regulatory requirements
Maintain confidentiality while handling sensitive information related to disability status and claims

Requirements:

Experience in health, wellness, disability claims, life/health insurance, injury claims and customer service
Strong listening and communication skills
Ability to work in a fast-paced, high volume environment with attention to detail
Works well under pressure and handle sensitive/confidential cases
Managing complex situations with professionalism and care
Bilingual (English & French) required
Organizational skills
Tech savvy
Reliability Status security clearance Protected B

What we offer:

Hybrid workstyle that includes some rotational in-office & work-from-home capabilities
An extensive and renowned online training program to provide you all the necessary tools to be successful in this position
Career opportunity advancement
Competitive salary and annual bonus program
$2000 education reimbursement per year
Flexible benefits and employee discount program
Paid vacation, personal day, and employee volunteer day allotment
Competitive pension plan and life insurance plans
Advantageous share ownership program
Centrally located offices with easy access to public transportation

Additional Information:

Job Posted:
April 27, 2025

Expiration:
June 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Disability Case Manager

Randstad

Location:Canada, Ottawa

Category:Health and Beauty

Contract Type:Employment contract