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The Director is a commercially-driven leadership role operating at the intersection of data, human behavior, and growth. Your mission is to raise the quality of client outputs through strategic insight, while spending ~50% of your time selling new engagements to both existing and new clients.
Job Responsibility:
Drive revenue by spending approximately half your time proactively selling new engagements to existing and new clients, meeting defined growth targets
Identify and close upsell opportunities and uncover white space within your portfolio
Act as a trusted advisor to senior clients, managing scope and guiding them through ambiguity to create commercial momentum
Run and manage the team directly, including inspiring, coaching, and developing insights professionals into future strategic consultants
Oversee team management responsibilities such as performance, career development, and resource allocation
Champion excellence, guide project delivery, and shape market-facing thought leadership
Design optimal mixed-method methodologies (qual/quant) to test business hypotheses
Synthesize complex data using consultative AI tools to uncover deeper truths
Craft boardroom-ready narratives with actionable commercial recommendations and creative frameworks
Design and facilitate client workshops across Innovation, Brand, and Experience to unlock new value
Master integrated mixed-method research programs
Leverage advanced tools for efficiency and deeper meaning
Apply behavioral science and cultural context to fuel creative, commercially-viable brand strategies
Requirements:
10+ years in research consultancy with clear revenue responsibilities and a track record of account growth via upselling
Background spanning qual and quant is essential
Strategic planning or consulting experience is highly beneficial