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Director, Youth, Sports & Family Experience

United States, Miami · Job Posted January 30, 2026
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Job Description

The Director, Youth, Sports and Family Experience develops and executes multigenerational entertainment, Sports, Attractions and supervised youth programs across the US and Australia fleet of 29 ships carrying over 1 million youth annually leading 4 managers, 2 shoreside, 10 Fleet Supervisors and 925+ shipboard team members. This role oversees key areas such as Youth Programming, Attractions, Operations, Compliance, Partnerships, Revenue, and New Builds & Refurbishments and manages financial plans in excess of $20M+ operating and capital expenses. This role is responsible for the strategic vision and development of Carnival's onboard Youth Programs: Turtles, Camp Ocean, Circle “C”, & Club O2 and the Sports and Attractions programs.

Job Responsibility

  • Strategic Development: Youth and Family Experience: Develop and implement comprehensive strategies to enhance the Youth and Family experience, ensuring consistency across the fleet
  • Partnerships: Lead strategic partnership plan to provide all age groups and families unique and exciting onboard experiences
  • Venue Design: Lead product development for new youth and family onboard venues
  • Onboard Activations: Innovate and elevate programs for all ages through strategic external partnerships and onboard activations
  • Supervised Programs: Design and deliver safe and compelling experiences for kids and teens in dedicated youth areas, sports areas and across the ship
  • New Builds and Dry Dock: Lead and oversee product development for refits and new builds
  • Fee-based Experiences: Build and enhance revenue streams
  • Branding: Conceptualize and build branding for partnership activations and new youth and family experiences
  • Marketing: Propose and review marketing efforts around partnerships and youth programs
  • Quality Assurance: Oversee the development and implementation of quality assurance strategies
  • Goal Setting: Establish clear, measurable goals and objectives for operations
  • Team Leadership and Development: Shoreside Leadership: Set strategic priorities, provide exceptional leadership
  • Fleet Leadership: Develop and oversee Fleet Supervisors
  • Shipboard Leadership: Set priorities for the team to ensure alignment with onboard team members
  • Team Development: Lead the development of shoreside teams through growth opportunities
  • Talent Recruitment: Collaborate with Casting & Booking to ensure the recruitment and scheduling of diverse, talented individuals
  • Training: Develop comprehensive training plans for Youth Staff Academy, Youth Director & Sports Manager trainings
  • Cultural Essentials: Promote Carnival’s expected behaviors
  • Collaborate: Cross-Functional: Work with other Entertainment departments
  • Senior Leadership: Collaborate closely with Senior Leadership
  • Inter Company: Foster cross-functional collaboration with internal and external stakeholders
  • Safety & Compliance: Safety Practices: Review and refine safety practices
  • Compliance Adherence: Ensure full compliance with company policies and procedures
  • Industry Guidelines: Continue to monitor and evaluate youth safety practices and policies
  • Program Evaluation: Data-Driven Decision Making: Leverage data and analytics to inform decisions and refine programs
  • Performance Monitoring: Conduct ship visits and maintain open communication with shipboard teams
  • Sentiment Analysis: Conduct regular sentiment analysis
  • Financial Accountability: Financial Plan: Develop and oversee financial plans for $20M+ operating plan and capital investments
  • Capital Planning: Strategically plan and manage capital investments
  • Revenue: Establish clear sales targets
  • Vendor Management: Partner with Sourcing, Procurement, Purchasing, Legal, and Compliance teams

Requirements

  • Bachelor’s Degree in Entertainment, Recreation, Tourism, Hospitality, Education or Business
  • Master’s Degree a Plus
  • Proficient in Microsoft Office 365 applications, with advanced skills in Excel, Word Power Point, and online databases is a plus
  • 10+ Proven expertise in one or more areas such as cruise ships, family, youth, recreation
  • Manage Shipboard personnel & activities/processes
  • Manage Shipboard activity and/or process only
  • Collaborate with both Shoreside and Shipboard
  • Support Destinations activities and Programming
  • CCL only
  • Financial Acumen: Understanding financial statements, budgeting, and financial planning to ensure the organization's financial health
  • Analytical Skills: The ability to analyze data and trends to make strategic decisions and identify opportunities for improvement
  • Risk Management: Identifying potential risks and developing strategies to mitigate them, ensuring the organization's stability and compliance
  • Change Management: Leading and managing organizational change effectively to adapt to evolving market conditions and internal dynamics
  • Project Management: Expertise in leading multiple projects in a fast-paced environment
  • Leadership Excellence: Inspiring and guiding teams to achieve their best performance and fostering a positive organizational culture
  • Effective Communication: Proficient in conveying complex ideas clearly and persuasively to various stakeholders, including board members, employees, and external partners
  • Decision-Making: Making informed, timely decisions that consider both short-term and long-term impacts on the organization
  • Ethical Judgment: Upholding high ethical standards and ensuring the organization operates with integrity and transparency
  • Industry Experience: Proven expertise in one or more areas such as cruise ships, family, youth, recreation
  • Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
  • Travel: Less than 25% with shipboard travel likely
  • Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations
  • Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area

Nice to have

  • Master’s Degree a Plus
  • Proficient in Microsoft Office 365 applications, with advanced skills in Excel, Word Power Point, and online databases is a plus

What we offer

  • Health Benefits: Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • company paid term life insurance and disability coverage
  • Financial Benefits: 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid Time Off
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year
  • director and above level start with 19 days/year
  • Sick Time – All full-time employees receive 80 hours of sick time each year
  • Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site Fitness center at our Miami campus

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