Director, Workplace Job at Checkr (San Francisco)

Job Description

The Director, Workplace will play a critical role in shaping the employee experience and optimizing Checkr's physical footprint by overseeing facilities, events, and real estate strategy. This strategic role involves balancing operational excellence with long-term planning to deliver an exceptional and cost-effective workplace experience.

Job Responsibility

Design and build a world-class workplace employee experience for Checkr employees
take charge of Checkr’s real estate strategy, handling both the portfolio's expansion and its maintenance
lead the design and implementation of Checkr’s hybrid work model, ensuring a balance between remote and office-based work settings
drive productivity, engagement, connection, and innovation within our team, leveraging both physical and digital space
design and execute internal Checkr events, acting as a link to external events when necessary
implement and leverage AI-driven tools to optimize operations, space utilization, and measure efficiency
deliver exceptional workplace services that reconcile cost, business needs, and employee expectations to build a dynamic and adaptable workplace
utilize relevant metrics to measure the Workplace team's success, including financial analysis, business planning related to Checkr’s real estate portfolio, and key performance indicators
stay ahead of future work trends and adapt Checkr’s model based on expert insights and data, both internal and external
oversee daily facilities operations, such as janitorial duties, HVAC maintenance, food service, and general maintenance across all Checkr locations
administer a worldwide operational budget and execute Checkr’s long-term strategy and real estate plans
nurture and grow the global workplace team, fostering the skills and behaviors necessary to achieve strategic goals
supervise a team of office and event managers along with their respective property management teams, ensuring efficient operations across all sites
handle special projects as needed, demonstrating capability in executing projects from initiation through to completion

Requirements

10+ years experience in workplace operations, including 6 years in a direct people management role
exceptional ability to collaborate effectively with senior executives, thriving in a rapid-paced and high-growth setting
attention to detail, proficient in managing multiple tasks, time management
initiative in identifying improvement opportunities for processes and policies relating to the future of work
demonstrated data-driven approach with an analytical mindset in problem-solving
extensive experience in managing and strategizing for a sizable real estate portfolio
strong expertise in fostering culture and understands the elements that boost engagement in a hybrid workplace
experience leveraging AI and digital workplace technologies to optimize operations and employee experience
event management experience required
IFMA CFM credential preferred, but not required
stellar verbal and written skills, with a demonstrated ability to collaborate and communicate with both vendors and executives
strong knowledge of facilities operations and managing trades
familiarity with Zoom, Verkada, Envoy, and GSuite is highly desirable
willing to travel as required for events or handle workspace changes

Nice to have

IFMA CFM credential
familiarity with Zoom, Verkada, Envoy, and GSuite

What we offer

A fast-paced and collaborative environment
learning and development allowance
competitive compensation and opportunity for advancement
100% medical, dental, and vision coverage
up to $25K reimbursement for fertility, adoption, and parental planning services
flexible PTO policy
monthly wellness stipend, home office stipend
in-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages

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Director, Workplace

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