Director, UX

• Lead the UX Strategy: Develop and own the UX vision, aligning it with the business goals and the broader DTC roadmap. Champion a user-first perspective across all touchpoints
• Shape Exceptional Experiences: Partner with product management, engineering, and creative teams to conceptualize and deliver intuitive, scalable, and delightful experiences for customers across platforms and devices
• Collaborate on Product Roadmaps: Partner with product managers to influence and shape product roadmaps, ensuring UX considerations are integrated from the start of the product lifecycle
• Support Global Expansion: Adapt UX strategies to support into international markets, accounting for cultural nuances and regional preferences
• Own Accessibility Standards: Set and enforce accessibility standards across all design efforts, ensuring that Harry’s products are inclusive and meet WCAG guidelines
• Drive User Research & Insights: Oversee user research initiatives, synthesizing customer insights into actionable design strategies. Advocate for data-driven decision-making and user-centered approaches
• Maintain and Evolve the Design System: Collaborate with creative and technical teams to expand the design system, ensuring consistency and scalability across products and platforms
• Collaborate Cross-Functionally: Work closely with engineering, marketing, and other departments to align design goals with company objectives, ensuring seamless integration across all customer experiences
• Monitor and Refine: Establish key metrics to evaluate UX success. Leverage data to optimize designs and iterate on experiences based on customer feedback and business performance
• Advocate for UX Excellence: Act as a thought leader, staying ahead of industry trends and sharing best practices to continuously elevate the organization’s UX design capabilities
• Deliver Results in a Fast-Paced Environment: Manage competing priorities effectively, driving urgency and focus in a dynamic and entrepreneurial setting
• Lead and Build an Incredible team: You will manage a team of UX/UI designers that work across multiple omnichannel DTC brands

• 8+ years of UX/product design experience
• 3+ years in leadership roles managing design teams and shaping UX strategies
• Strong portfolio showcasing exceptional design work and a clear ability to craft user-centered, functional, and elegant experiences
• Expertise in creating and scaling design systems and processes
• Deep understanding of user-centered design principles, information architecture, and interaction design across devices and platforms
• Proven ability to synthesize customer feedback, analytics, and market trends into actionable design solutions
• Skilled in using design tools such as Figma, with familiarity in prototyping tools like InVision, Flinto, or similar platforms
• Adept at collaborating cross-functionally and influencing stakeholders at all levels
• Strong communication skills with the ability to articulate design decisions and advocate for user needs
• Passionate about mentoring and developing design talent, fostering a collaborative and innovative team culture
• People management experience
• Experience working in Agile development environments
• Familiarity with usability testing platforms and user testing methodologies
• Knowledge of HTML, CSS, and CMS platforms
• Strong grasp of customer lifecycle design and conversion optimization techniques
• Skilled in using data and user insights to guide design strategies, prioritize features, and measure the success of UX initiatives

Experience designing for e-commerce or DTC brands preferred

• Medical, dental, and vision coverage
• 401k match
• Equity in Mammoth Brands
• Flexible time off and working hours
• Wellness and L&D stipends
• 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
• 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands
• Bagels on Wednesdays and lunch on Thursdays
• Fully stocked kitchens with snacks, coffee, and drinks everyday