Director, Technology Risk Management

• Engage with stakeholders at all levels of the organization and with external customers
• Align assurance activities (e.g., ISAE engagements) with internal risk and control frameworks to ensure expectations and service requirements are met
• Collaborate with internal and external auditors to develop, mature, and test the control framework to ensure objectives are achieved and risks are effectively managed
• Plan and execute control testing across operational and business areas to identify risks and control gaps
• Track and drive remediation efforts—internally and externally—through to completion, enhancing both control design and operational effectiveness
• Produce formal reports on assurance outcomes, controls evaluations, risk assessments, and certification objectives
• Develop and maintain metrics, dashboards, and presentations reflecting assurance progress and results
• Build and manage processes to implement best practices, ensuring all procedures are documented, regularly reviewed, and updated

• Demonstrated ability to operate independently with sound judgment and autonomy
• Proven leadership experience, including cross‑functional influence and team collaboration
• Experience implementing and managing control frameworks such as ISAE 3402/3000 and ISO 27001
• Bachelor’s degree in computer science, information technology, or related field (or equivalent experience)
• Strong interpersonal, communication, and presentation skills, with the ability to engage effectively at all organizational levels
• Professional certification required (e.g., CISSP, CISA, CRISC or similar)
• Commitment to fostering an inclusive environment that supports collaboration across diverse cultures and backgrounds
• Ability to challenge assumptions, push back constructively, and influence decisions
• Strong negotiation, facilitation, and consensus‑building skills

Experience in the financial services or payment processing industry is a plus