Director, Technical Revenue & Assurance Job at Confluent (Bay area)

Director of Revenue Accounting

Atlassian is seeking a Revenue Accounting Director to oversee our Enterprise Rev...

Location

United States , San Francisco; New York; Austin

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of revenue experience with a combination of public accounting and industry experiences, particularly with Enterprise/SaaS revenue teams at scale
Strong knowledge of US GAAP and primarily revenue recognition standards (ASC 606)
Excellent research abilities, strong technical writing skills, and experience/aptitude in various challenging revenue recognition topics
Demonstrated experience thinking strategically about issues, leading to recommendations and action plans
Excellent interpersonal skills (oral and written) and the ability to communicate effectively with all levels at the company
Intermediate to advanced Excel skills. SQL knowledge is a plus
Experience working with large customer CRM, ERP, and revenue systems (e.g. SFDC, Oracle, RevPro)
BA/BS degree in Accounting. CPA or equivalent is preferred, but not required. Experience with a Big-4 accounting firm is strongly preferred.

Job Responsibility

Lead and mentor the revenue assurance team, fostering a culture of high performance and continuous improvement
Partner closely with Sales, Enterprise Deal Operations, FP&A, Product, and Strategy teams to deliver go-to-market strategies, customer contracting, and address related accounting impacts
Lead month-end and quarter-end close activities related to enterprise revenue to ensure the integrity and accuracy of revenue-related financial data and reporting
Leverage your technical expertise to proactively provide desirable revenue accounting results and revenue recognition policy guidance on our most complex revenue transactions to business partners
Bring your experience with large scale enterprise software revenue models, identify and lead the implementation of process improvements to scale up Atlassian’s Enterprise revenue accounting operations. Leverage technology to automate and streamline revenue accounting processes
Prepare and present Enterprise revenue data and analyses to executive leadership, including revenue forecasts and variance analyses
Proactively identify and mitigate risks related to revenue recognition and reporting
Support external audits and provide audit-ready and SOX compliant documentation
Maintain and improve internal controls over revenue processes.

What we offer

Health and wellbeing resources
Paid volunteer days
Equity
Bonuses
Competitive compensation programs

Fulltime

New

Director, Event Technology I

The Director, Event Technology I (DET I) is responsible for achieving the revenu...

Location

Canada , Markham

Salary:

60000.00 - 70000.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required
3+ years of audio visual experience
1+ years of supervisory experience
2+ years of customer service or hospitality experience is preferred
Sales experience is a plus
Working knowledge of audio visual equipment in a live show environment
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus
A valid driver’s license is required for team members who may operate Company vehicles

Job Responsibility

Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures
Achieve ENCORE’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs
Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time
Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients
Complete the sales forecast at home location, ensuring they are accurate and submitted timely
Participate in business review presentations as needed, in collaboration with regional management
Review and manage location P & L and develops action plans to address deficiencies/grow the business
Confirms venue partners process all payments to ENCORE in a timely basis
Perform daily floor operations including scheduling and equipment setups, operation, and strikes
Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

New

Senior Manager, Enterprise & Strategic Support

As the Senior Manager, Enterprise Support, you will own the support experience f...

Location

United States , Denver; Nashville

Salary:

132000.00 - 182000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in customer support leadership roles
At least 3 years focused on enterprise B2B customers
Direct management experience leading teams of 10-20+ support professionals in high-growth environments
Deep understanding of enterprise customer expectations, complex multi-stakeholder environments, and premium support models
Proven track record of successfully managing high-stakes customer escalations and executive-level communications
Enterprise B2B SaaS experience with complex, technical products (Required)
Experience in HR tech, compliance, or background screening industries (Preferred)
Strong ability to influence and partner with Sales, Customer Success, Product, and Engineering teams
Data-driven approach to decision making with expertise in support metrics, SLA management, and quality assurance
Experience building support processes, playbooks, and systems that scale with growth

Job Responsibility

Own and optimize the enterprise support experience, ensuring rapid response times, high-quality resolutions, and proactive engagement with our largest customers
Serve as the primary point of contact for complex enterprise escalations, coordinating cross-functional resources and driving issues to resolution with appropriate urgency and communication
Build, coach, and develop a high-performing team of enterprise support specialists who serve as trusted advisors to strategic accounts
Design and implement differentiated support offerings for enterprise customers, including dedicated support models, enhanced SLAs, and white-glove service programs
Collaborate closely with Customer Success, Account Management, Sales, Product, and Engineering teams to ensure seamless enterprise customer experiences and advocate for customer needs
Systematically capture and analyze enterprise customer feedback, translating insights into actionable improvements and product requirements
Establish and monitor enterprise support KPIs (CSAT, SLA adherence, escalation resolution time, etc.), drive continuous improvement, and report on team performance
Develop enterprise support playbooks, escalation protocols, and knowledge management systems that enable consistent, high-quality service delivery
Partner with the Director to implement AI-powered tools that enhance enterprise support efficiency while maintaining the high-touch, personalized service our enterprise customers expect
Drive support initiatives that directly impact enterprise NRR (Net Revenue Retention) and reduce churn through exceptional service delivery

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental and vision coverage
Unlimited PTO policy
Monthly wellness stipend
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
A relocation stipend may be available for those willing to relocate to a Checkr hub location

Fulltime

New

Operations Manager

Manages venue operations to achieve service excellence with a focus on customer ...

Location

Monaco , Monte Carlo

Salary:

Not provided

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required
Bachelor’s degree is preferred
4+ years of audio visual and customer service/hospitality experience
2+ years of supervisory experience
Experience leading workflow and team members
Working knowledge of audio visual equipment in a live show environment
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus

Job Responsibility

Manages the daily operational activities and workflow of product delivery, including technical services, technicians, and equipment
Provides direct supervision of team members including the overseeing of scheduling and supporting operations within their cluster
Responsible to advise the Sales Manager and Area Manager of any potential challenges and shortages for operational delivery
Ensures that daily equipment sheets are updated and properly completed
Responsible for the inventory within the cluster and assist the warehouse manager with asset control while also maintaining safety, security, and quality assurance of equipment
Responsible for the TEMs and the overseeing of the TEMs within the cluster
Attends BEO, Pre-Cons, and pre-production meetings as needed to support the TEMs
Responsible for operational cost control and S.O.L.E.
Delegates tasks appropriately as required and any additional requirements from the Director relating to operations
Participate and lead communication efforts with the warehouse and vendors

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

New

Sr Product Manager - Accounting

Zuora’s monetization platform enables businesses to operationalize their monetiz...

Location

India , Bengaluru

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

5+ years of experience in product management with a track record of taking initiatives from idea to market
overall experience of 10+ in cloud software product development
5+ years of operational experience as a designated Chartered Accountant or Certified Public Accountant
Knowledge and experience of operating, implementing or developing solutions for Cloud-based ERP’s (eg. Oracle, Oracle Netsuite, Workday Financials) and/or other Accounting Automation solutions
Understanding of cloud infrastructure and scalability concepts
Excellent analytical and problem-solving skills
Outstanding communication, storytelling, & interpersonal skills
Proven track record of successfully launching and scaling software products
Ability to thrive in a fast-paced environment
Strong leadership skills and ability to influence without direct authority

Job Responsibility

Act as the subject matter expert on accounting (technical and operational) topics
Translate accounting workflows and compliance needs into product requirements and specs
Define, prioritize, and execute features that align with customer needs and business goals
Harness a passion for Artificial Intelligence and applying it to solve real-world problems related to Accounting and Accounts Receivable
Drive scalable and robust product roadmap
Partner closely with engineers and designers to deliver accurate, intuitive solutions
Gather feedback from customers, internal stakeholders, and the market to inform product development
Plan and execute Product launches
Support QA and user acceptance testing for finance-related features
Collaborate with Global team

What we offer

Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

New

Senior Digital Analytics & Optimization Specialist

Join our Digital team as we drive measurable growth through data-driven optimiza...

Location

India

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

6-9 years of experience in conversion rate optimization, digital analytics, or growth marketing roles with a proven track record of improving conversion rates through systematic testing and optimization
Advanced proficiency in Google Analytics 4, Looker Studio, and A/B testing tools (ContentSquare, VWO, or similar platforms) with demonstrated ability to design statistically valid experiments and interpret results
Strong technical foundation including Google Tag Manager expertise, technical SEO knowledge (especially site performance and Core Web Vitals), and working knowledge of HTML/CSS and content management systems
Expert analytical skills with experience in funnel analysis, cohort analysis, conversion attribution, and identifying optimization opportunities from complex data sets
Proven cross-functional collaboration abilities with experience effectively partnering with design, development, IT, and marketing teams to implement optimization initiatives
SaaS or B2B experience with understanding of complex, multi-touch conversion funnels and longer sales cycles

Job Responsibility

Lead end-to-end CRO strategy and execution across Zuora’s website and landing pages, developing hypothesis-driven testing roadmaps that drive measurable improvements in conversion rates and revenue impact
Design and analyze sophisticated experiments including A/B tests and multivariate tests, to identify winning variations and scale successful optimizations across our digital properties
Build and maintain actionable analytics by creating advanced dashboards in Looker Studio, analyzing GA4 data, and conducting deep-dive funnel analysis to identify conversion bottlenecks and optimization opportunities across the customer journey
Drive technical optimization initiatives by serving as the primary liaison between Marketing and IT team, owning technical SEO improvements, managing Google Tag Manager implementation, and coordinating website performance enhancements
Champion data-driven decision making by monitoring website performance metrics (page speed, Core Web Vitals, mobile experience), collaborating with designers to optimize UX elements, and ensuring all optimizations are tracked and reported on with clear ROI metrics

What we offer

Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

New

Sr Enterprise Solution Architect - Billing, CPQ

As a Zuora Enterprise Solution Architect (ESA), you will be a trusted partner an...

Location

United States

Salary:

160000.00 - 212000.00 USD / Year

Zuora

Expiration Date

Until further notice

Requirements

5+ years of hands-on proficiency in Zuora Billing, Revenue, and CPQ modules, with expertise in designing scalable, impactful solutions
10+ years of Domain-Specific Expertise: Experience with Billing and Revenue Management and ERP platforms such as SAP, Oracle, and NetSuite
Proven ability to deliver customer-aligned roadmaps and provide strategic advisory that aligns with evolving business needs
Integration Proficiency, strong understanding of REST and SOAP APIs, and ETL, with experience integrating with ERP, CRM, and core systems
Exceptional strategic thinking, analytical, and communication skills with a customer-first approach

Job Responsibility

Collaborate with customers to understand their business objectives and develop phased, actionable roadmaps tailored to their strategic goals
Design scalable solutions that evolve with customers’ growth, ensuring long-term value creation and adaptability to changing business needs
Prioritize frameworks that deliver measurable outcomes and align with best practices in subscription management and Order-to-Revenue processes
Serve as a trusted advisor, offering actionable insights into industry trends, best practices, and process optimizations
Provide strategic guidance to help customers leverage Zuora for operational agility, enhanced efficiency, and competitive advantage
Proactively identify opportunities for innovation and improvement, ensuring customers continuously extract value from Zuora
Lead standardization workshops to assess and optimize configurations, workflows, and customizations, establishing scalable and efficient frameworks
Facilitate detailed workshops to refine configurations, improve system performance, and streamline processes, delivering tailored recommendations to maximize ROI and user satisfaction
Lead technical configuration and integration reviews and provide optimization recommendations

What we offer

Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

Fulltime

New

Senior Enterprise Solution Architect

As a Zuora Enterprise Solution Architect (ESA), you will be a trusted partner an...

Location

United States

Salary:

160000.00 - 212000.00 USD / Year

Zuora

Expiration Date

Until further notice

Requirements

5+ years of hands-on proficiency in Zuora Billing, Revenue, and CPQ modules, with expertise in designing scalable, impactful solutions
10+ years of Domain-Specific Expertise: Experience with Billing and Revenue Management and ERP platforms such as SAP, Oracle, and NetSuite
Proven ability to deliver customer-aligned roadmaps and provide strategic advisory that aligns with evolving business needs
Integration Proficiency, strong understanding of REST and SOAP APIs, and ETL, with experience integrating with ERP, CRM, and core systems
Exceptional strategic thinking, analytical, and communication skills with a customer-first approach

Job Responsibility

Strategy Alignment: Collaborate with customers to understand their business objectives and develop phased, actionable roadmaps tailored to their strategic goals
Design scalable solutions that evolve with customers’ growth, ensuring long-term value creation and adaptability to changing business needs
Prioritize frameworks that deliver measurable outcomes and align with best practices in subscription management and Order-to-Revenue processes
Strategic Advisory & Insights: Serve as a trusted advisor, offering actionable insights into industry trends, best practices, and process optimizations
Provide strategic guidance to help customers leverage Zuora for operational agility, enhanced efficiency, and competitive advantage
Proactively identify opportunities for innovation and improvement, ensuring customers continuously extract value from Zuora
Workshops & Optimization: Lead standardization workshops to assess and optimize configurations, workflows, and customizations, establishing scalable and efficient frameworks
Facilitate detailed workshops to refine configurations, improve system performance, and streamline processes, delivering tailored recommendations to maximize ROI and user satisfaction
Lead technical configuration and integration reviews and provide optimization recommendations

What we offer

Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

Fulltime

Director, Technical Revenue & Assurance

Confluent

Location:
United States , Bay area

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 01, 2026

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